Last Updated: [January 2025]
Practice Name: [Natural Dentistry] (“Practice,” “we,” “us,” “our,” “Dr. May,”)
This Healthcare Website Disclaimer + Terms of Use (“Terms”) governs your access to and use of:
(i) this website
(ii) any pages, blogs, articles, videos, audio, podcasts, photo galleries, case studies, white papers, social media embeds, reviews, testimonials, downloads, forms, chat tools, widgets, online ads, information requests, appointment request tools, and
(iii) any related communications or content we publish or link to (collectively, the “Site”).
Acceptance of Terms
By accessing, browsing, reading, watching, listening to, downloading from, submitting information to, or otherwise using the Site, you agree to be bound by these Terms and by our Privacy Policy (together, the “Agreement”). If you do not agree, do not use the Site.
Important: Use of the Site is conditioned on your agreement that (a) the Site is informational/educational only, (b) you will not rely on it for medical/dental decisions, and (c) no provider–patient relationship is created by your Site use
1) General Information & Educational content only — not care
All content on the Site is provided for general informational and educational purposes only. Nothing on the Site constitutes medical or dental advice, diagnosis, treatment, clinical instruction, a standard of care, or a substitute for an in-person evaluation by a licensed healthcare professional.
You must not use the Site to self-diagnose, self-treat, or determine whether you should start/stop/avoid any treatment, medication, supplement, procedure, or device.
2) Accuracy; Errors, Omissions, and Inaccuracies
This page is educational and may contain errors, omissions, or outdated information. Science and clinical standards evolve and may be debated. We make no warranties about accuracy or completeness and have no duty to update. Do not rely on this page for health decisions—seek individualized advice from a licensed clinician.
We strive to present information on the Site that we believe is accurate and helpful. However, the Site may contain errors, omissions, inaccuracies, or outdated information, including without limitation typographical errors, transcription errors, formatting issues, broken links, incomplete statements, incorrect citations, or content that is no longer current due to changes in science, clinical standards, regulations, technology, or professional understanding.
2.1 No representation or warranty. To the fullest extent permitted by law, we make no representations, warranties, or guarantees (express or implied) regarding the accuracy, completeness, timeliness, reliability, suitability, or usefulness of any Site Content. Content may be summarized, simplified, or presented for educational discussion; important context may be omitted. Any reliance on Site Content is at your own risk.
2.2 No duty to update or correct. We may modify, update, correct, or remove Content at any time, with or without notice. We have no obligation to update or correct Content, to continue any Content, or to notify you of changes.
2.3 Citations, References, and Summaries
The Site may include citations, links, quotations, abstracts, summaries, or interpretations of research. Citations and links are provided for convenience and may become unavailable or change. Summaries can be incomplete or inaccurate, and studies have limitations. You are responsible for reviewing original sources and consulting qualified professionals before making any decisions.
2.4 User Responsibility; Verification Required
You are solely responsible for verifying any information you obtain from the Site with a licensed clinician and for obtaining individualized evaluation and advice. The Site is not a substitute for professional judgment, diagnosis, or treatment planning.
3) No provider–patient relationship; no duty
No dentist–patient, doctor–patient, or other professional relationship is created by your use of the Site and any online media, including by reading content, submitting an inquiry, requesting an appointment, joining a mailing list, or communicating through any website feature.
Your use of the Site does not create a doctor–patient, dentist–patient, or other professional relationship between you and the Practice or any of our clinicians, staff, contractors, authors, or contributors.
You agree that by using the Site creates no duty to you and does not establish any clinical obligation, follow-up obligation, monitoring obligation, or emergency response obligation.
You understand the Site does not create any duty to you and does not provide individualized care.
4) No Reliance; You Assume Responsibility; Always Seek Individualized Care
You agree that you will not rely on the Site for medical/dental decision-making. You assume all risk for any actions you take based on Site content, including reliance on general descriptions, examples, or discussions of approaches.
You are solely responsible for verifying any information with a licensed clinician and for obtaining appropriate in-person evaluation and care.
You should always seek the advice of a qualified licensed healthcare professional regarding any medical/dental condition, symptoms, diagnosis, medication, supplement, procedure, or treatment plan. Never disregard professional advice or delay seeking it because of something you read or view on the Site.
5) Do not delay care; emergencies
Do not use the Site to delay seeking professional care. If you think you may have an emergency, call 911 or go to the nearest emergency room immediately.
6) No Telehealth Through the Site; Communications Are Not Clinical Care
We do not provide telehealth through the Site. Any messages sent via forms, email links, SMS/chat tools, or social direct messages are for administrative and informational purposes only (e.g., scheduling, general office policies). They are not clinical care and are not a substitute for an in-person professional evaluation. Do not submit time-sensitive or emergency information through the Site.
7) No Guarantees; Results May Vary
Healthcare outcomes vary. No statement on the Site is a guarantee, promise, or prediction of results, timelines, symptom improvement, longevity outcomes, or complication avoidance.
Statements and topic explorations on the Site are not promises of results. Past outcomes, testimonials, or before/after images (if any) do not guarantee future results.
You understand and agree that your individual clinical presentation/profile, unique biology, medical conditions and history, oral conditions, overall health, compliance, and other variables may impact outcomes, and results may differ materially from any examples shown or discussed on the Site
8) Testimonials, Reviews, Case Examples, and Before/After Media
If the Site includes testimonials, reviews, interviews, patient stories, case examples, or before-and-after photos/videos:
- They reflect individual experiences and circumstances.
- They are not a promise, guarantee, or prediction of your individual results.
- Testimonials/reviews are individual experiences; not promises
- Testimonials/reviews and/or patient stories (if any) reflect individual experiences, may not be typical,
- Testimonials/reviews are not guaranteed outcomes, and do not promise that others will achieve the same or similar results
- Testimonials/reviews/patient generated content and materials should not be considered “typical outcomes” or a representation of what you will achieve.
- Photographs, Videos and other case visuals are for illustrative purposes only
- Photographs, Videos and other case visuals can vary due to lighting, angle, time, healing, photography conditions, upscaling, photography equipment, retractor positioning, and other variables
- All testimonials, reviews, patient stories, interviews, case examples, or before-and-after photos/videos published/shared by the Practice and by other media outlets channels/platforms/individuals (on the website or in any media format, including social media) reflect individual experiences and circumstances that may differ patient to patient.
9) No Before/After Media guarantees, results or typicality.
Before-and-after images/videos are illustrative only: and do not guarantee outcomes or typicallity.
Outcomes can vary due to biology, anatomy, medical/dental history, baseline conditions, compliance, healing, photography conditions, lighting, equipment, angle, time, and other variables.
- You understand and agree that outcomes vary, and documentation such as before and after photo galleries, case portfolios and other visual/photo or video representations of patient results (including social media) are not a promise, guarantee, or prediction of results
- Before and after results reflect individual experiences and are not a guarantee that you or others will achieve similar results.
- Results and experiences of other patients are not guaranteed and individual outcomes and experiences may differ due to multiple factors unique to each patient
- Before & After galleries and photos are informational/educational in nature and do not replace an in-person consultation, examination, diagnosis, or individualized treatment planning.
10. Alternative/Integrative Content; Scientific Uncertainty; Opinion vs Fact;
The Site may discuss “alternative,” “integrative,” “functional,” “biological,” “holistic,” “biohacking,” “longevity/healthspan,” or other approaches and may address topics that are emerging, evolving, debated, or not universally accepted. Some content may discuss emerging, controversial, or non-mainstream theories or modalities. Such content is provided to describe perspectives and is not a representation that any approach is universally accepted, appropriate for you, or supported by conclusive evidence.
- Some statements reflect clinical philosophy, professional judgment, or interpretation of literature and experience.
- The Practice does not represent that any approach is universally accepted, appropriate for you, or supported by conclusive evidence for every individual.
- Content should not be interpreted as an attack on any clinician, profession, or as a categorical claim that any treatment is “always” unsafe or “always” harmful.
11) Scientific & Clinical Information is Evolving; Interpretation Differences
Medical, dental, and scientific information can be incomplete, evolving, and subject to interpretation and debate. Some Site Content may discuss emerging, controversial, or non-mainstream concepts. The presence of any discussion, citation, or reference does not mean the topic is settled science, universally accepted, or appropriate for you. Different clinicians may reasonably disagree on terminology, significance, diagnosis, causation, or best practices.
12. High-Risk Topic Modules
(These are drafted to preserve positioning while reducing categorical medical claims and reliance risk.)
12.1 Ceramic & Metal implants / biocompatibility discussions
Content discussing zirconia ceramic implants and their merits, or metal implants, titanium, sensitivities, allergies, corrosion, particles, biocompatibility, or “toxicity” is educational and may describe concerns raised by some clinicians/patients and interpretations of available evidence and published research. It is not a diagnosis, and it does not establish causation for any individual. Implant material and design selection depends on patient-specific factors (including bone volume/quality, occlusion, medical history, risk profile, and restorative plan) and must be determined through an in-person evaluation.
Individual evaluation and medical history determine whether any material is appropriate.
12.2 Root canal discussions
Content discussing root canal treatment may reflect differing perspectives and risk-benefit considerations. It does not state that root canals are universally harmful or that any particular outcome is inevitable. Decisions must be individualized based on clinical findings and patient-specific factors.
12.3 Mercury/amalgam discussions
Content discussing mercury exposure or amalgam fillings is educational. It does not state that every amalgam causes disease or that removal is appropriate for every person. Any decision to remove restorations should be individualized and performed with appropriate clinical safeguards.
12.4 Fluoride discussions
Content discussing fluoride may describe differing viewpoints, dosage/context considerations, and risk-benefit debates. It is not individualized guidance and should not be treated as universal instruction to use or avoid fluoride.
12.5 Ozone and adjunct therapies
Content discussing ozone or adjunct modalities is educational and may describe proposed mechanisms or uses in certain clinical contexts. It is not a guarantee of effectiveness and not a substitute for individualized diagnosis and treatment planning.
12.6 Biological dental surgery
Content about biological dental surgery (including debridement, PL removal, laser disinfection, bone grafting procedures, PRF/adjuncts, etc.) is not medical advice and does not guarantee outcomes. Surgical candidacy, risks, and benefits must be evaluated in person.
12.7 CSR / “cavitations” / FDOJ / jawbone infections terminology
The Site may reference terms used by different clinicians and communities (e.g., “CSR,” “cavitations,” “FDOJ,” “jawbone infection” terminology). Terminology and diagnostic frameworks vary across the broader community. This Content is educational and is not a diagnosis or a claim that any particular diagnosis applies to you. If you have concerns, you must obtain individualized evaluation, imaging as appropriate, and a clinical exam.
12.8 Energy Meridians The Site may reference “energy meridians,” energetic highways, energetic interference, EAV testing, or related integrative energetic concepts and frameworks. Such content is provided as an integrative conceptual framework and is not presented as a definitive medical diagnostic system. Meridians/energetic concepts do not replace clinical examination, imaging, lab work, or conventional diagnostics when clinically appropriate. You must not rely on these concepts to diagnose conditions or decide on treatment without an in-person evaluation.
12.9 Kinesiology/Applied Kinesiology / Muscle Testing (integrative assessment)
The Site may discuss kinesiology/applied kinesiology or muscle testing, it is described as an adjunctive approach to validate assumptions/diagnoses. Such content must not be interpreted as providing definitive diagnosis, prognosis, or treatment selection for any individual, and it is not a substitute for conventional diagnostic methods where clinically appropriate unless expressly supported by the patient’s individualized evaluation. Any use of kinesiology concepts—if used at all—occurs within an in-person clinical context and does not create guarantees about accuracy or outcomes.
13) Third-Party Links; No Endorsement
The Site may link to or embed third-party content. We do not control it and are not responsible for it. Links do not constitute endorsement. You understand and agree that third-party links, embeds, interviews, reposts, or references are not controlled by the Practice, do not necessarily reflect endorsement, and the Practice is not responsible for third-party content.
14) Supplements, Products/Devices, Therapies and General Mentions
Any mention of products, supplements, devices, protocols, or services is general educational information and not an individualized recommendation and does not replace evaluation by a healthcare professional. Products, Supplements, and External Claims References to supplements and modalities/therapies or their function and purpose have not been evaluated by the FDA and are not FDA-approved to treat, cure, prevent, or help any conditions.
If the Site includes any product-related statements, you agree:
- you will consult an appropriate licensed clinician before acting on such information,
- you will read all labels/warnings/directions, and
- you understand that marketing/educational content is not individualized medical advice.
- Supplements discussed on this site and their related information has not been evaluated by the Food and Drug Administration.
- The supplement products mentioned on this site are not intended to diagnose, treat, cure, or prevent any disease
15) User-submitted information; not HIPAA-protected until you become a patient
Information you submit through the Site may not be secure. Do not submit highly sensitive medical/dental information through the Site. A website inquiry is not a substitute for a clinical relationship or secure patient portal.
16) User Communications Are Not Clinical Care
If you contact us through forms, email, SMS, chat, or voicemail, you understand:
- Communications are for administrative and informational purposes only.
- They are not a substitute for clinical evaluation.
- Do not submit time-sensitive or emergency information through the Site.
17) SMS & Email Communications Terms
If you provide contact information, you consent to receive:
- Administrative communications (appointment requests, confirmations, reminders, office updates, billing/records logistics).
- Marketing/promotional communications only where lawful and where you have opted in as required.
If you provide a mobile number and opt in to texts:
- Promotional/marketing texts (if any) require a separate opt-in where legally required.
- You consent to receive texts related to administration (scheduling, confirmations, reminders, office updates, billing notices)
- Message/data rates may apply; message frequency may vary.
- You can opt out anytime by replying STOP (or another disclosed opt-out method)
Texts are not an emergency channel, not for emergencies and are not individualized medical advice.
Consent not condition of care: Where required by law, promotional SMS consent is not a condition of receiving clinical care. (Administrative texts you request—e.g., appointment reminders—may require basic contact consent to function.)
18. Age Restrictions (18+; Guardian Requirements; Minor Submissions)
18+ rule for submissions: You must be 18 or older to submit personal information, request appointments, or request information through the Site.
If you are under 18, a parent/legal guardian must submit information on your behalf and represent they have authority. The Practice may refuse, delete, or request verification for minor-related submissions and may provide a path for removal requests through [CONTACT EMAIL].
19. User Submissions & Contact Forms (No sensitive info; No confidentiality)
Do not submit sensitive medical information, financial information, or emergencies through the Site. User Submissions are not confidential, and you grant the Practice the right to use submissions for administrative and operational purposes consistent with the Privacy Policy.
If the Site permits you to submit content (forms, inquiries, reviews, uploads):
- You agree not to submit sensitive or emergency information.
- You understand online submissions may not be secure.
- You grant us the right to use your non-confidential submissions for administrative purposes and to improve Site operations (subject to our Privacy Policy)
19. Disclaimer of Warranties (As-is / As-available)
To the fullest extent permitted by law, the Site is provided AS IS and AS AVAILABLE. We disclaim warranties of any kind, express or implied, including accuracy, completeness, timeliness, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted, error-free, secure operation.
20. Connecticut Consumer Protection / CUTPA
The Practice intends all information on the Site and all advertising content to be truthful and not misleading. Nothing in these Terms is intended to mislead consumers. We do not authorize anyone to interpret the Site as making false or misleading advertising claims. Connecticut prohibits unfair or deceptive acts or practices in trade or commerce (CUTPA) and prohibits misleading advertising practices by regulation. All clinical/health information has been properly expressed as opinion and qualified and supportable through citations and references.
You agree that decisions will be based on individualized consultation rather than generalized Site or Ads statements, and you will request clarification if anything appears to be a guarantee or promise. You agree to explicitly read all disclaimers associated with any specific site pages and media ads, and understand that all claims are appropriately qualified and supportable.
You understand that educational content is intended to be informative, and you will evaluate any decisions based on an individualized consultation rather than generalized statements. Once a patient, you agree to ask the Practice to clarify any claims during an in-person visit.
21. Intellectual Property
All Content is owned by or licensed to the Practice and protected by applicable law. You may view Content for personal, noncommercial, non-publishing use only. No license is granted except as necessary for permitted use. No reproduction, no use of images and no use of content without permission and attribution to the Site (Natural Dentistry/Dr. May).
22. Indemnification
You agree to defend, indemnify, and hold harmless the Practice and related parties from claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your Site use, violations of these Terms, violations of law, or your submissions.
23. Governing Law; Venue (CT-centric; harmonized with arbitration)
These Terms are governed by Connecticut law, without regard to conflict-of-laws rules. For any court action permitted under Section 23 (e.g., small claims or injunctive relief), exclusive venue is state or federal courts located in Connecticut, and you consent to jurisdiction there.
24. Limitation of Liability (Max lawful; Site-only; explicit clinical carve-out)
To the fullest extent permitted by law, the Practice and related parties will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or loss of profits/data/goodwill arising from Site use.
If liability is found despite these Terms, total aggregate liability for claims arising from or relating to the Site will not exceed the greater of: (a) amounts paid to access the Site in the prior 12 months (if any) or (b) $100.
Clinical care carve-out: These limitations apply to Site Disputes and Site use, not to professional liability arising from in-office clinical care.
25) Binding Arbitration; Class Action Waiver (Site/Media Disputes Only)
PLEASE READ — AFFECTS YOUR RIGHTS. Except where prohibited by law, any dispute, claim, or controversy arising out of or relating to the Site or these Terms (“Site Dispute”) will be resolved by binding individual arbitration and not in court. You waive any right to a jury trial for Site Disputes unrelated to medical/bodily harm claims or professional liability.
Scope limitation: This arbitration provision applies only to Site Disputes (Site/Content/media/advertising/lead-gen reliance disputes).
It does not apply to:
- medical malpractice, clinical negligence, professional liability, or claims arising from in-office clinical care; or
- claims unrelated to Site/Media/Advertising
- Class Action Waiver: Site Disputes must be brought only in an individual capacity, not as a class, collective, consolidated, or representative action.
- Delegation: The arbitrator shall decide issues of enforceability, formation, scope, and interpretation of this arbitration agreement.
- Carve-outs: Either party may bring an individual action in small claims court if eligible, and either party may seek injunctive relief for unauthorized access, cybersecurity misuse, or intellectual-property violations.
- Opt-out: You may opt out of arbitration within 30 days of first using the Site by sending written notice that includes: (1) full name, (2) email and phone (if provided to the Site), (3) statement of intent to opt out of arbitration, and (4) approximate date of first Site use (if known), to either:
- Email: legal@naturaldentistrycenter.com
- Mail: 10 Birdseye Rd, Farmington CT 06032
If you opt out, this arbitration provision will not apply to you; the remainder of the Terms still apply.
If you opt out, the class action waiver still applies to the maximum extent permitted by law.
26. Severability; Savings Clause; Narrowing Construction
If any provision is held invalid or unenforceable, the remaining provisions remain in effect. The Terms will be interpreted to the maximum extent permitted by law. Nothing in these Terms waives rights that cannot be waived under Connecticut law or public policy.
27. Changes to Terms
We may update these Terms by posting a revised version. Continued use after posting constitutes acceptance.
28. Contact
Legal notices / arbitration opt-out: legal@naturaldentistrycenter.com; 10 Birdseye Rd, Farmington CT 06032