Information for New Patients

Every new patient at Natural Dentistry starts with one required 2-hour new patient appointment with Dr. Yuriy May. This guide answers the most frequently asked questions about how to be evaluated by Dr. May and seek holistic dental care from one of the most sought after biological dentists in the US, who has placed and restored 1,200+ ceramic implants, removed 2,000+ infected root canals and performed 500+ cavitation surgeries for patients from 40+ states and 15+ countries. It covers booking through travel, preparing for surgery, understanding costs, payment plan availability and travel patient case reviews.

Natural Dentistry is Dr. May's biological destination clinic just outside of New York, focused on ceramic (zirconia) implants, infected root canal extractions, dental cavitation removal surgery, titanium implant removal, front tooth implants, holistic cosmetic dentistry and full-mouth reconstruction. Dr. May welcomes patients from across the USA on a weekly basis, with traveling patients typically arriving on Monday or Tuesday.

How to schedule a new patient appointment

You schedule by submitting the New Patient Inquiry form, completing two sets of registration forms, then calling or texting the New Patient Concierge at 860-554-1130. Appointments cannot be reserved, and clinical information cannot be reviewed, until all registration forms are submitted, including the credit card authorization.

1. Submit the New Patient Inquiry form. It carries no commitment and lets you describe your referral source, goals, relevant history, clinical needs, critical concerns and timing.
2. Read the welcome email. It covers the full process for patients driving to us (less than 4 hours one way) and traveling patients (flying in, or driving more than 4 hours one way), costs, diagnostics and what to expect at the first visit.
3. Complete Form 1: New Patient Agreement & Office Policies. This is the "rules of engagement": payment policies, deposits, cancellations, relationship expectations, HIPAA and how the office works. It explicitly talks about the relationship we wish to build with every single patient, and that alignment and respect matter. It must be finished and submitted in one session or it will not save, so keep working on it and don't let it time out!
4. Complete Form Set 2: New Patient Clinical Forms. Six short forms: medical history, dental history, head and neck symptoms, general patient info, secure credit card authorization, and photo ID upload with address verification. Each form can be completed on its own, and you can return to the packet to complete each form one by one. Each time, the packet will start blank, so keep track of which forms you filled out from the list of 6 to avoid duplicates.
5. Call or text 860-554-1130. Our new patient concierge team replies by text, answers questions and schedules you as soon as possible. Due to the volume of calls, we urge you to both email and call or text once you have submitted your forms.
6. Receive confirmation. Once scheduled, you get a detailed confirmation email, an email and text "Save the Date," and several reminders by email and SMS.

Tips for the forms. Plan 35 to 45 minutes and finish in one sitting. Use a computer, or an iPad with a keyboard; phones are unreliable for these forms. If you stop partway through the medical history, you cannot return to the packet.

Talking with the concierge. General questions can be answered before you start the forms; patient-specific clinical questions are answered after the forms are in, because the office receives 30+ inquiry calls a day. Most patients spend about 1 hour on the phone with the concierge before booking; traveling patients average about 3 hours across 2 to 3 calls.

What to bring: government photo ID, dental insurance card if you have one, any bloodwork from the last 90 days (vitamin D, hs-CRP, A1C), and your list of questions.

What is the new patient appointment like?

The new patient appointment is a 2-hour visit built around a full biological diagnostic work-up and ends with a detailed, thorough, comprehensive treatment plan that includes costs and phases and shows the full investment. The comprehensive evaluation is required for everyone, even patients who saw a dentist recently or already have their own scans, or those seeking a second, third or even fourth opinion.

Arrival. The team greets you in the lobby, offers water and the use of the facilities after your trip, then takes you back and gets to know you. In the chair you are offered a blanket, and the team walks you through each step of the visit before it starts, which helps patients with dental anxiety.

Comfort amenities. Hydrogen water or imported organic herbal teas, Bose noise-canceling headphones, Netflix or Spotify during procedures, branded slipper socks, and a new-patient gift box with a lead-free double-wall engraved cup, travel toothbrush, travel rinse, pen and a leather-bound notebook are all part of the warm welcome.

Diagnostics included

• 3D cone beam (CBCT) scan
• Microbial analysis: saliva under a microscope slide
• Digital bitewing X-rays
• Professional studio photographs
• Intraoral digital images
• If you commit to treatment at the end of the appointment, an STL digital scan will be taken

What Dr. May reviews

• Root canals and active infections
• Jawbone infections (cavitations / CSR)
• Metals: amalgams, porcelain-fused-to-metal crowns and bridges, titanium implants, root canal posts, fixation screws/tacs, residual amalgam specks
• Failing titanium implants / titanium implants with peri-implantitis
• Sinuses and sinus floor for maxillary zirconia implant review
• Bone quality and adequacy for immediate vs delayed ceramic implants
• Existing restorations: decay, fillings, crowns, bridges, onlays, inlays
• Gum health, gingival levels and oral microbiome
• Orthodontics and occlusion, spacing, flaring, hyper-eruption patterns
• Bite, grinding and clenching
• Airway, tonsils and adenoids, sleep apnea, mouth breathing
• Cosmetic smile assessment, if needed
• Tethered tissue, myofunctional assessment, speech and bite force
• TMJ/TMD
• Material compatibility: zirconia, lithium disilicate, eMax, composites, testing options

The result. You leave with detailed, clear recommendations and a proposed treatment plan showing all treatment phases and transparent costs. Treatment plan estimates are valid for 30 days; if more than 90 days pass before your next visit or clinical changes take place, Dr. May may require a re-evaluation.

Supplementation & Nutritional Guidance. You will have a detailed breakdown of supplementation recommendations based on your current nutritional protocol and the upcoming treatment needs. You will also be advised on dietary changes and suggestions to prepare you for biological surgery or to enhance your oral microbiome.

Bloodwork. Local patients do not need bloodwork beforehand; if surgery is recommended, the office provides a lab requisition. Traveling patients must send bloodwork before scheduling.

Testing. Saliva testing for in-depth microbial assessment, biocompatibility testing, 3D hypodensity analysis (Visiogenics) and radiology reports are all available at an additional cost and are offered based on patient objectives.

Healing regenerative support on-site. Regenerative protocols are set up for patients before and after surgery inside the clinic for remarkable recovery and healing support. Dr. May offers hyperbaric oxygen, photobiomodulation and red light, hydrogen gas, ozone gas, IV vitamin C, peptide protocols, and craniostructural massage.

How much does the new patient appointment cost?

The new patient appointment costs $850, with every diagnostic, the evaluation and the treatment plan included.

Your own scans do not lower the fee. The fee stays $850 even if you bring a CBCT or X-rays from the last 30 days. Anything older than 30 days is not reviewed.

Insurance. Natural Dentistry is 100% out of network and participates with no insurance plans. As a courtesy, the office submits a standard claim form to your commercial dental carrier after treatment is paid in full; it cannot bill Medicaid or Medicare, and it does not write letters of medical necessity or handle appeals. Your treatment plan lists ADA codes so you can ask your carrier about coverage.

Payment for treatment. Treatment plan fees reflect a self-pay discount for card, debit, HSA/FSA, cash or bank check; if third-party financing is used, the plan is recalculated without that discount as indicated in the treatment plan financial conditions. Third-party financing is available for everyone to apply for prior to their treatment.

Why do patients seek out new patient appointments with Dr. May?

Patients come to Dr. May for health, healing and longevity, and sometimes they come for a beautiful smile too. Patients fly in from all over the world for his surgical excellence, zirconia implant experience, precision with front tooth implants, regenerative therapies and a healing-focused, concierge-level experience.

Dr. May is sought by patients from 40+ states and 15+ countries for biological dental transformations, and trusted not just due to his experience and unparalleled precision in biological surgery and zirconia implants, but because of his unmatched photo portfolio of before-and-after zirconia implant and surgery results.

Patients come and see Dr. May:

• when they are tired of being sick and tired
• when they want experienced biological care
• when they are ready to undo years of conventional dentistry
• when they want answers conventional care hasn't given them
• when they value both health and esthetics
• when they know they deserve better
• when they want the truth
• when they want to heal
• when they are ready to thrive
• when they want to discover their true oral health and its potential systemic connection

Experience by the numbers

Visible results. Dr. May's work speaks for itself: his before-and-after ceramic implant photo portfolio is the largest in the US, including front-tooth and full-arch cases. Cases appear in the Before & After Gallery and on Instagram; the full confidential portfolio is emailed on request after registration forms are complete.

Credentials

• DMD, University of Connecticut
• Fellow, American Academy of Implant Dentistry (AAID)
• SDS Ceramic Implant Ambassador
• ANMCB Board Certified Naturopathic Dentist
• Certified Biological Dentist, IABDM.org
• BGS Institute Level 2 Advanced Surgery Certified
• Accredited & S.M.A.R.T. certified, IAOMT.org
• IAOCI Board Member
• Tufts University Program in Biological Oral Surgery & Wound Healing
• IV Conscious Sedation Certified - CT Department of Health / SOOMFS
• Pompa Program Selected & Approved Surgery Dentist
• ALF (Advanced Lightwire Functional) Orthodontics Level II - ALF Institute

How patients find the practice. Most come through AI search, Google search, Pompa Program referrals, Instagram/Facebook, and referrals from other doctors, clinics and patients.

Before-and-after images and patient stories are individual experiences and do not guarantee outcomes, which vary with biology, history, healing and compliance.

What to do if you're located outside the state or outside the country?

If you are flying in or driving 4+ hours one way, you have two options: a stand-alone new patient appointment, or the optimized Travel Patient Process, which allows you to plan and undergo biological dental treatment during your initial trip. Patients travel in from 40+ states and 15+ countries. This is a turnkey solution for travel patients, concierge-level patients and those who value time.

Option A: Stand-alone visit. Fly or drive in for the new patient appointment only, then return later for treatment. No case review or deposit is required; follow the regular steps under "How to schedule a new patient appointment" above.

Option B: Travel Patient Process (treatment on the same trip)

1. Complete the New Patient Inquiry Form.
2. Review the Welcome Email with the Travel Patient Process & Case Review details.
3. Complete both sets of registration forms.
4. Have your initial call with the New Patient Concierge.
5. Upload your CBCT scan and diagnostics through a secure HIPAA link, or get directions for obtaining a CBCT locally if you don't have one.
6. Pay the $550 non-refundable case review deposit by secure link; $500 of it is credited toward the $850 new patient appointment.
7. Receive a secure email with everything for next steps:
   • potential treatment estimate, total investment
   • pre- and post-surgery supplement protocol (orderable through Fullscript)
   • bloodwork request
   • adjunct therapy options (hyperbaric oxygen chamber, photobiomodulation, hydrogen gas, IV vitamin C infusion, PEMF, craniostructural massage)
   • sedation options
   • home healthcare
8. Review it all by phone with your dedicated concierge.
9. Agree on travel dates, start supplements and complete bloodwork locally.
10. Pay the pre-treatment deposit (about 35% of planned first-visit treatment) and your appointment is booked.

Why the case review deposit exists. It covers review of your records, lets the office prioritize your request and confirm Dr. May can confidently accept your case, and produces a preliminary estimate before you book flights.

The case review is not dental or medical advice. It does not contain a diagnosis or recommendations and does not create a dentist-patient relationship.

How easy is it to travel in for a new patient appointment?

Traveling in is routine for Dr. May's patients: patients fly in every week, and drive in from as far as Ohio, North Carolina, Pennsylvania and even Toronto! (We are not encouraging anyone to drive 6+ hours one way.)

The nearest airport is Bradley International (BDL) in Hartford. Domestic flights typically fly to Hartford (Bradley) Airport. Our office is 25-30 minutes from the airport.

International patients sometimes prefer Logan (Boston) or JFK/LaGuardia (NYC) for direct international flights, and take a car service to our location in Connecticut.

The concierge team supports traveling patients with logistics, and those patients receive a visual travel flow chart along with the step-by-step email. After welcoming hundreds of patients over the years, our process is turnkey and seamless. We have everything set up, including on-site escorts/companions for post-surgery and post-sedation care, next-door hotel accommodations and grocery delivery from Whole Foods, and a CVS pharmacy is minutes away. Our concierge team can help you coordinate your stay no matter the distance. Once you've reached Dr. May, you arrive and are greeted by your new dental family, ready to experience transformative dental care.

A typical treatment trip

• Before you travel: registration forms, CBCT upload, paid case review deposit, potential treatment plan with costs, bloodwork results, supplement protocol initiated, booking deposit paid, consent forms pre-read, flights booked, hotel booked, adjunct therapies booked, escort (companion) service booked for sedation patients traveling alone.
• Day 1: new patient appointment, official diagnosis, completed treatment plan, signed financial agreement, review of consent forms and full payment.
• Day 2: treatment and surgery (with or without sedation), optional IV infusion followed by therapies (HBOT, PBM, hydrogen gas, massage, PEMF).
• Day 3: post-op check, review of compliance and dietary guidelines, optional adjunct therapies (HBOT, PBM, hydrogen gas, PEMF, IV C, massage) and safe travel home.
• Back home: follow-up, preparation for your next visit, and coordination with your local dentist for additional ozone or suture removal, if needed.
• While home: send us emails, text messages and/or photos of your healing journey. We love hearing about your healing, recovery, emotions and energy during this sacred journey.

Tips for travelers. Send bloodwork before scheduling; it must be done locally ahead of the trip. Provide at least 14 days' notice to reschedule, since procedures over $5,000 rescheduled with less notice require full prepayment for rescheduled trips.

How quickly can I schedule a new patient appointment?

The fastest route is to submit the inquiry form, read the email quickly, submit all registration forms first, then call or text 860-554-1130; the concierge prioritizes patients whose forms are complete and schedules them as soon as possible.

• Urgent or emergency needs: read the welcome email and complete the forms immediately; appointments cannot be held until they are done. The dedicated new patient team is available for urgent appointment needs and accepts expedited appointment processing for $1,050 with all registration forms completed.
• Registration forms take 35 to 45 minutes if done in one sitting on a computer.
• Traveling patients with treatment have to coordinate more prior to booking: CBCT upload, case review, bloodwork and the pre-treatment deposit.

Wait times: Average wait times for Dr. May are 3-5 weeks, with patients who need to be seen more urgently and who prepare all their forms quickly sometimes able to be seen within 2 weeks. We work with every single patient to open our doors to you and help you begin your health transformation; we know this level of biological dental care is hard to find.

Can I prepay for the new patient appointment and come in faster?

Yes, you can pay the expedited appointment cost of $1,050 for the emergency appointment (available in the welcome email), as long as the practice has capacity. Our goal will be to shift focus to the emergency appointment request, and we will work to schedule you within 7 business days. The appointment is still contingent on all registration forms being fully submitted.

For every patient, completing the registration forms, including the credit card authorization, is what moves you to the front of the concierge's queue.

Does this also work for travel patients? Yes, patients can prepay the emergency new patient appointment cost so long as they have their registration forms completed and have a CBCT scan to upload immediately.

Can I come in for a new patient appointment and schedule dental work back-to-back?

Yes, but only for traveling patients: the Travel Patient Process exists so you can have your new patient appointment and pre-planned treatment on the same trip, typically the appointment on Day 1, treatment or surgery on Day 2, and a post-op visit before flying home on Day 3.

What has to happen first

• Registration forms submitted
• CBCT scan uploaded and reviewed
• $550 case review deposit paid
• Potential treatment estimate reviewed with the concierge
• Bloodwork completed locally and sent in
• Supplement protocol started
• Pre-treatment deposit paid (about 35% of planned treatment)
• Pre- and post-surgery therapies scheduled and coordinated

The final plan is set on Day 1. The pre-trip estimate is not a diagnosis; no medical or dental advice is provided; the estimate does not create a doctor-patient relationship; Dr. May confirms the treatment plan at the new patient appointment only when the patient is physically present.

Local patients cannot book back-to-back appointments: Local patients cannot book back-to-back treatment the same way travel patients are able to.

How soon can I be seen after my new patient appointment for treatment?

Traveling patients who complete the Travel Patient Process can start treatment the day after their new patient appointment: Day 1 is the appointment, Day 2 is treatment or surgery, and Day 3 is the post-op visit before flying home. For other patients, timing depends on a few steps that must be finished before the treatment date.

What sets your treatment date

• Deposit. Cases that involve lab work or sedation, or total over $10,000, need a deposit before they can be scheduled.
• Payment. Surgical and packaged procedure fees, such as an implant with its final crown, are paid in full before the procedure begins. If you pay by personal check, it must arrive at least 2 weeks before treatment; day-of payment by check must be a banker's check.
• Bloodwork. If Dr. May recommends surgery and needs blood markers, local patients receive a lab requisition at the new patient appointment; results are needed before surgery.
• Pre-surgery preparation. Surgical patients follow a pre-surgery supplement protocol and schedule adjunct therapies such as HBOT or IV vitamin C before surgery.

Don't wait too long. Your treatment plan estimate is valid for 30 days. If more than 90 days pass before your next appointment, Dr. May may require a re-evaluation, which can include a $400 comprehensive exam and/or a $350 updated CBCT scan. If your clinical situation is stable, you may not need a re-evaluation for up to 6 months.

Scheduling: Patients are typically scheduled for treatment within 1 week for restorative work and within 2-4 weeks for surgery, depending on their bloodwork, supplementation protocol, current clinical condition or other circumstances.

How does Dr. May's new patient appointment compare to other non-biological dentists'?

Dr. May's $850 visit is a 2-hour biological diagnostic work-up with a 3D CBCT scan and treatment plan included, while a typical new-patient dental visit is a shorter exam with standard 2D X-rays or FMX.

What the fee covers that a typical visit does not

• 3D CBCT review for:
  • infected root canals
  • dental cavitations / jawbone infections
  • root tips / residual fragments
  • ceramic implant assessment
  • sinus evaluation
  • titanium implants with peri-implantitis
  • bone defects
• Microbial analysis and airway analysis
• Professional studio photos and intraoral images
• Review of every metal in the mouth:
  • amalgams
  • PFM crowns/bridges
  • titanium implants
  • root canal posts
  • fixation screws/tacs
• Oral-systemic connection analysis

Other factors behind the cost. The practice is 100% out of network, so there is no insurance-negotiated discount. The visit is led by a nationally acclaimed biological dentist with 1,200+ ceramic implants and 2,000+ root canal removals, supported by a concierge team trained for over 500 hours. Dr. May's clinic architecture, equipment, tools, materials and regenerative therapies were chosen specifically for biological care and are brought together in a single dental space. This level of service, knowledge, clinical skill and biological expertise carries a cost that reflects the quality and care behind delivering exceptional dental care.

How does Dr. May's new patient appointment compare with other holistic dentists?

Dr. May's $850 fee is all-inclusive for everyone: the one fee covers the 2-hour visit, 3D CBCT, bitewings, microbial and airway analysis, studio photos, the full biological review and a comprehensive treatment plan. When patients compare offices, it helps to ask what each quote includes. Most biological and holistic dentists do not publish their new patient appointment fees on their websites. In a review of holistic practices in New York (Manhattan), Texas and Oregon, new patient appointments were $1,000+, and online case reviews at holistic offices in Virginia and Utah ran $800 to $1,500. Dr. May publishes his openly, along with zirconia implant costs and biological surgery fees.

Questions to ask any holistic office

• Is a 3D CBCT included, or billed separately?
• Are digital bitewings, photos, microbial testing and airway screening included?
• Is a written, comprehensive treatment plan with costs part of the fee?
• How long is the visit, and how much of it is with the dentist?
• Will I need a separate consultation before surgery can be scheduled?
• Does the biological/holistic dentist perform surgery themselves or refer out for sinus lifts, zirconia implants and dental cavitations?
• How much does the virtual case review cost?
• Does the virtual case review cost go toward treatment or any other services?

What if I don't need major dental work? Can I have my regular cleanings and exams with Dr. May?

Yes. Natural Dentistry offers biological hygiene visits with EMS Swiss technology, called Guided Biofilm Therapy (GBT), with a hydroxyapatite varnish, an exam and digital bitewings (only once a year) for adults and children. Every patient still starts with the new patient appointment, which is required for everyone. If you don't have any treatment needs, you will schedule your incredible EMS GBT air abrasion cleanings with erythritol anticariogenic powder, remineralizing hydroxyapatite treatment and ozone. Most healthy adults and holistic pediatric patients have cleanings performed twice a year. Some of our VIP patients come monthly, every other month or every 3 months, while periodontally supported patients typically have cleanings every 4 months.

What if I go back to my local in-network dentist for cleanings? Can I still be Dr. May's patient?

Yes. After treatment, local patients generally stay with Dr. May as they realize how critical having a biological dentist overseeing their health really is. They also value the EMS GBT hygiene services for their gentleness, cleanliness, whitening properties and anti-cariogenic properties. The cost is higher than free, but for those already paying out of pocket, it's more than worth the results.

Travel patients have the option to return for cleaning and maintenance, and believe it or not, some do, from Alabama and Florida, to name a few states. However, for patients who are across the country, sending in bitewings or a CBCT scan once a year for a quick touch-point and review, plus some notes from their dentist, is enough to stay connected. If treatment needs arise, travel patients fly in for a comprehensive exam and an updated CBCT scan to assess the situation without skipping a beat.

What to keep in mind

• Stay current with Dr. May.
  • Come in at least once every 12 months for a cleaning.
  • If more than 12 months pass, you may have to repeat diagnostics and a limited exam for an updated treatment plan.
  • Once you have been inactive for 18 months, you are deactivated as a patient of the practice. Should you need to come back, new registration forms are submitted, and a comprehensive exam and updated CBCT scan are required, at the current fees.
  • Officially, if more than 90 days pass between your treatment plan and your next appointment, Dr. May may require a re-evaluation, but this is based on clinical situations. Patients who are stable may be fine up to 6 months after their treatment plan to pursue treatment without any additional visits in between.
• Insurance works at your local in-network office. Natural Dentistry is out of network for every plan, so in-network cleanings elsewhere can lower your routine costs; we understand this! Natural Dentistry submits a courtesy claim for its own services after payment, and we encourage you to come in once a year to stay active and have your zirconia implants cleaned with our EMS Swiss technology air abrasion system's special PEEK attachment, which does not scratch the ceramic implant surface. That is all in addition to EMS Guided Biofilm Therapy cleanings and hydroxyapatite varnish.
• Know the trade-off. While some biological patients use a conventional office for cleanings, most biological dentists recommend biological hygiene at least once a year because full-mouth gum probing is often skipped in short conventional appointments. Unlike conventional settings, Dr. May's office uses incredible hygiene technology and tools, including ozone, hydroxyapatite varnish and EMS GBT micro air abrasion with erythritol, and maintains zirconia dental implants beautifully.

What is the new patient process for pediatric new patients?

Children are seen only when at least one parent or guardian is already a Natural Dentistry patient, or first becomes one; the child's hygiene evaluation is scheduled after that parent completes their own new patient appointment. Natural Dentistry is a destination biological practice and most closely aligns with a "family" office model, not a pediatric office model. Our pediatric patient policy has applied to every patient under 18 since 2018 with no exceptions and has been very successful in providing amazing patient experiences to children of our established families!

Steps for a family

1. Submit the New Patient Inquiry form and describe your child's needs.
2. Read the welcome email with new patient details and costs.
3. The parent or guardian completes their own new patient appointment, if not already a patient (see the scheduling, appointment and cost sections above).
4. Schedule the child's hygiene evaluation.

What children can receive, by age

Cooperation is required for dental work. The child must be calm and ready at the appointment start time, with no crying, screaming, resisting or tantrums. If the child does not cooperate at the start of the appointment, the family is asked to make arrangements with a pediatric dentist. No second attempts will be made. For patients under the age of 18 who require extensive work and have significant anxiety, an outside anesthesiologist might also be required.

Pediatric services offered: cleanings, airway assessment, functional ortho assessment, laser dentistry, frenectomies with partner myofunctional therapy by a certified therapist, fluoride-free remineralization, non-toxic sealants, laser cavity prevention, and ALF appliances. The office is fluoride-free.

What is the cost of the new patient process for pediatric new patients?

A child's new patient hygiene visit totals $550 to $650, depending on age and which diagnostics are performed. From age 12, the visit is $750 with hygiene and a 2D pano, or $850 when a CBCT scan is warranted. From 16 to 18, a CBCT scan is almost always needed, so the visit is $850. The final cost depends on the clinical situation and the child. If no parent or guardian is a patient yet, the family must first establish an adult of the household as a patient of the practice, and the child cannot be scheduled until the adult is established.

Does Dr. May offer virtual consultations?

No. Because of state laws, Dr. May does not speak with prospective patients by video or phone. Instead, he offers detailed case reviews of your CBCT scans, STL files and photos, coordinated through a dedicated New Patient Concierge. This has been the process for 1,000+ travel patients.

Who you'll talk to. Dr. May's hand-selected concierge has over 500 hours of dental training and has spoken with more than 1,000 patients. The concierge has coordinated some of the most medically and dentally complex cases from around the world, including difficult travel logistics and multi-phase treatment, and has helped coordinate everything from anesthesiologists, medical clearance letters, grocery deliveries, wire transfers from banks and auxiliary medical staff to our biggest flex: transcribing over 80 pages of informed consent forms into a foreign language (this carries an additional fee). Dr. May is the talent and genius behind the health transformation, but his incredible dental team is who holds your hand from the moment you call until the moment you return to the clinic, always available, supportive and accessible.

How it works. With deep clinical knowledge, the travel patient concierge acts as the liaison between Dr. May and you. Hundreds of patients have described the new patient coordination as remarkable and the pre-visit conversations as in-depth. Many patients have said the reason they choose Dr. May, apart from his credentials, incredible before-and-after dental case photos and his excellence in zirconia implants, is the professionalism and exceptionalism of his dental team, starting from the patient concierge and continuing to the white-glove, bright-smile clinical support team.

What to send for a case review

For traveling patients (see "What to do if you're located outside the state or outside the country?" above):

• CBCT scan
• STL files (digital impressions), if you have them
• Photos of your teeth and smile, after receiving our DIY smile guide

Get comfortable speaking with a talented dental professional about your biological transformation and surgery, and prepare to be amazed.