Safe Amalgam Removal

Mercury / Amalgam Fillings Disclaimer
IMPORTANT: Educational Information Only; Not Diagnosis or Treatment.
Content addressing the topics below is provided for general educational discussion only. It is not medical or dental advice, does not diagnose any condition, and does not recommend any treatment for any individual. You must not rely on this content to make healthcare decisions. Diagnosis and treatment decisions require an in-person evaluation, appropriate records, and a clinician’s professional judgment based on your specific facts.

No guarantees; outcomes vary. Any discussion of potential benefits, risks, timelines, or outcomes is general and not a promise, guarantee, or prediction for any individual.

No definitive causation claims. Where mechanisms, systemic effects, or cause-and-effect relationships are discussed, they may reflect hypotheses, evolving evidence, clinical experience, or differing views within the broader community; they are not statements of universal fact for every patient.

Educational only; not individualized risk assessment. The Site may discuss mercury exposure considerations and amalgam removal protocols. This is general educational information and not a diagnosis of mercury toxicity or a recommendation that any specific person must remove restorations.

Removal carries risks and requires individualized planning. Any discussion of removal methods, safety protocols, isolation techniques, or post-removal recommendations is not a guarantee of outcomes and does not substitute for an individualized evaluation.

No guaranteed systemic outcomes. The Site may describe reports or experiences of symptom changes after removal. Such descriptions are not promises, guarantees, or typical outcomes.

Safe amalgam removal, or the removal of metal fillings with mercury in them, should be done by an experienced, certified and IAOMT and IABDM accredited dentist to ensure its done correctly, to minimize health hazards and side effects that can occur with amalgam removal.

Safe Amalgam Removal by a Certified Holistic Dentist

Understanding the difference between an “Amalgam Free” or “Mercury Free Dentist” and a “Mercury Safe Dentist” is very important. Many dentists in the modern age claim to be mercury free or amalgam free, which merely means they don’t place amalgam fillings. But when they remove old amalgam and metal fillings, do they remove the mercury fillings using strict safety protocols to protect the patient from mercury vapors? Or do them remove them regularly, as most conventional dentists do?

Using suction and a dental dam is NOT ENOUGH for biological and holistic, SAFE amalgam removal. In fact, if the dentist you are considering for your metal fillings removal or replacement isn’t doing the items mentioned, below, it might be time to look for a S.M.A.R.T. Certified, IAOMT Accredited and IABDM Certified Dentist!

What is the Safe Amalgam Removal Protocol?

Safe Amalgam Removal Protocol includes:

  • Full disposable gown and blankets shielding the patient from head to toe
  • Protective eyewear for the patient
  • Hair coverings for the patient
  • Skin covering for the patient
  • Alternative air source for the patient (oxygen/med gas from another area of the office)
  • External exhaust no more than 2.5 meters away with at least 400 cfm per 1600 cubic feet of dental operatory, with a closed, sealed door
  • Specialty air evacuation filtration equipment that is at least 600 cfm and no more than 3 inches from the patient’s open mouth
  • High-volume suction in the patient’s mouth
  • Special large-size burs to “cut and chunk” the amalgam filling to prevent vaporization
  • Respirators with double filters for the staff, full face shields, hair coverings, eye wear and disposable full body gowns for the staff
  • Cold water for reducing friction-driven temperature between the bur and metal filling
  • Biocompatible filling material or biocompatible crown/onlay material for restorations
  • Full air turnover for all cubic feet in closed operator room where treatment is taking place every 3 minutes

Dr. Yuriy May – S.M.A.R.T. Certified and IAOMT Accredited Holistic Dentist in for Safe Amalgam Removal

Safe Dental Amalgam Removal, also known as Safe Mercury Removal, Safe Silver Filling Removal and Safe Metal Removal, is an extremely dangerous and hazardous procedure if not done correctly by an IAOMT accredited and S.M.A.R.T. certified dentist, specifically a dentist who doesn’t understand or isn’t aware of the dangers of amalgam mercury removal and required procedures to keep patients and staff safe.

Studies have cited the deteriorating mental and physical condition of non-mercury-safe dentists that have lacked of awareness about the toxicity and danger of removing dental amalgams without proper safety protocols. Due to the constant and continuous exposure to vaporized mercury that occurs during drilling amalgam fillings without proper protection, publications have speculated that there is a strong correlation between dentists holding the highest suicide rates among all medical professions and their extremely high exposure to mercury.

What is Dental Amalgam? What is Mercury?

The dental amalgam metal that is in patients’ teeth has the following chemical makeup by weight.

Mercury amalgam (silver) fillings material composition:

  • 50% mercury
  • 35% silver
  • 15% copper, nickel, tin, zinc, other

Mercury is the THIRD most toxic substance known to man

Mercury is more toxic than Lead, Arsenic, and Cadmium

Mercury amalgam was first introduced to North America in 1833, during which time, it was believed that when liquid mercury was inserted into an alloy (mixed metal) compound and the metals hardened the mercury was permanently “locked into” the amalgamation of metal and no longer could pose a danger to the body because the mercury could not escape. Unfortunately, this false belief mistakenly persists today and is perpetuated by several medical and dental societies and currently the FDA, who have been embroiled in decades of controversy from agencies ranging to the EPA, IAOMT, IABDM, ASDS and HDA.

Dental amalgam fillings have been shown to emit mercury vapors continuously, especially during brushing and consuming hot liquids. It is now generally accepted that mercury is being released (i.e.leaching from amalgam fillings) in small amounts from the filling during its entire lifetime. However, controversy exists whether the amount of mercury vapor released from amalgam fillings is enough to cause harm to individuals. Most traditional dentists, take the approach that amalgam fillings are harmless and the amount of vapor releases is below the exposure required to cause neurotoxicity and disease. Dr. Yuriy May, an accredited member if the IAOMT (International Academy of Oral Medicine & Toxicology) believes that no amount of mercury exposure is safe to humans, especially mercury that is continuously being released over a lifetime, as supported by years of research and education.

Heavy metal toxicity from constant small amounts of mercury exposure (i.e.leaching) is an overlooked problem in dentistry today. Part of this problem is the controversial threshold for toxicity, which varies from person to person. The bottom line is that cumulative exposure to mercury, the third most toxic element known to humans, will eventually cause mercury toxicity or at the very least place stress on individuals’ immune systems.

Proper removal of mercury amalgam fillings

Proper removal of mercury amalgam fillings has become a specialty for all Tri-State patients who visit Natural Dentistry and Dr. Yuriy May in Connecticut, Rhode Island, Massachusetts and New York.

Consider the following facts:

  • Mercury fillings continually vaporize (i.e. leach mercury vapor) in the mouth especially when chewing, brushing, or drinking hot liquids.
  • As mercury vapor is inhaled and swallowed, it is readily absorbed into the bloodstream, passing through the various organs and into the brain.
  • Mercury from dental amalgam fillings becomes widely distributed throughout the body and can stay lodged for long periods of time, typically accumulating over a lifetime.
  • In autopsy studies, there is a correlation between the amount of mercury in brain tissue and the number of mercury amalgam fillings in the mouth.
  • The mercury absorbed from dental amalgams can cause body chemistry and organ function to change.

These changes can be subtle, but continually present over long periods of time and can end up being detrimental to certain individuals. Additionally, since each amalgam filling is an alloy, meaning a mix of numerous metals, there are at least five different metals inside each mercury amalgam filling, and this can cause electrical current problems in the mouth, known as galvanic effects.

Natural Dentistry’s Rigorous Safe Amalgam Removal Process

In order to ensure safety during dental amalgam removal for both patients and staff, a rigorous and robust process must be adhered to in order to reduce mercury vaporizing into the operatory air, keeping the mercury from entering the patient’s separate air supply, prevent mercury dust elements from landing on patients hair/skin/mouth, and ultimately to isolate and trap all mercury particle and dust in a mercury-safe biohazard filter.

In this process, there are a series of steps and precautions that must be followed in order to minimize mercury exposure to the patient, Dr. May and dental staff. All Natural Dentistry patients will be fully educated on the protocol, process, and what to expect during the procedure.

Next Steps:
1
Fill out New Patient Inquiry Form

10 minutes to explain your situation

2
Read Detailed Intro Email

New Patient Appointment Detailes, Costs For Local & Travel Patients

3
Recieve a call from Patient Concierge

Optional

4
Complete Registation Forms

Optional

Top Amalgam Removal Dentist in USA

Not only do all the Connecticut, New York, Rhode Island, New Jersey and Massachusetts patients looking for the top holistic dentist in the country see Dr. Yuriy May for all mercury removal as one of the top experts in safeamalgam removal, but they also travel to Dr. May for root canal removals and cavitation dental surgery.

What most important, is that patient from all over the world with Lyme disease, fibromyalgia, cancer, Parkinson’s, multiple sclerosis (MS), and other chronic conditions seek Dr. Yuriy May’s detoxification amalgam removal protocols and entrust their health completely to Natural Dentistry staff as their leadership and expertise in the field of biological and holistic dentistry has long been established as the top in the country.

In addition, Dr. Yuriy May applies some of the most rigorous SAFE amalgam removal protocols and is S.M.A.R.T. certified by the IAOMT and also accredited, in addition to being a graduate from the America Academy of Integrative Medicine and Dentistry earning him a Naturopathic Dentist (NMD, IBMD) degree in addition to being a biological dentist practicing in the areas of zirconia implants, cavitations, infected root canal removal and PRF 100% autologous bone grafting.

Root Canal Process and Root Canal Side Effects

Is a Tooth Alive or is it a Dead? Does a Tooth Need a Nerve? Does the Tooth Need Blood Supply?

1

Keep the fillings cool
Amalgam removal is performed under a constant stream of cold-water spray. This prevents the dental burr from heating the filling due to friction, which would increase mercury vaporization. By keeping the amalgam cool, Dr. May minimizes mercury release into the air and oral cavity during removal.

2

Provide an alternative air source
Patients receive a sealed nasal hood with oxygen during amalgam removal and are instructed to avoid mouth breathing. Dr. May and staff wear full-face mercury vapor filtration masks for protection. These measures prevent mercury inhalation for both patients and dental professionals.

3

Cover and protect all exposed skin
Dr. May and staff wear comprehensive protective gear including disposable full-body suits, sealed hair covers, elbow-length gloves, and full facial shields over gas masks. This protocol prevents mercury dust and vapor contact with skin, hair, and clothing, reducing the risk of dermal mercury reactions for both staff and patients.

4

Section off that portion of the mouth
A specialized latex-free rubber dam is used during amalgam removal. This non-metal reactive barrier prevents inhalation and ingestion of mercury vapor, dust, and larger particulates. The heavy-duty dam effectively isolates the treatment area, enhancing safety for the patient during the procedure.

5

Cover and protect all exposed skin, hair and nails
Patients are fully covered during the procedure. Protective gear includes a face cover, dark glasses, noise-canceling headphones, hair bonnet, gloves, and a full-body blanket. This comprehensive coverage prevents mercury exposure to skin, hair, eyes, and ears during amalgam removal.

6

Apply a cut and chunk drilling technique
Dr. May uses the specialized “cut & chunk” technique for amalgam removal. This method breaks the filling into large pieces, significantly reducing mercury vaporization compared to conventional drilling. Dr. May’s extensive training in this technique ensures safer removal procedures.

7

Use a high-volume evacuator
A powerful suction tip near the tooth continuously removes mercury vapor and particles during the procedure. The office features an industrial-grade air purification system that cleans the entire operatory every 10 seconds. Combined with protective gear and alternative air supply, this system virtually eliminates mercury exposure for patients and staff.

8

Clean, Pure Air in Treatment Rooms
Our practice prioritizes air quality with multiple air purification systems. We use over 40,000 BTUs of air purifiers, exhaust suction, ionizers, and carbon floor filters. These systems ensure rapid air turnover and remove mercury microparticles, protecting patients and staff. All operatories are designed for safe amalgam removal procedures.

9

Post-Amalgam Removal Detoxification
After removing mercury amalgams, bodily detoxification is crucial. Dr. May offers customized detoxification and chelation protocols based on expert knowledge. We collaborate with various health professionals to tailor plans to each patient’s needs. Referrals to detoxification specialists are available upon request.

Dr. Yuriy May is one of the only IAOMT accredited and S.M.A.R.T. Certified dentist in Connecticut for Safe Amalgam Removal!

What is S.MA.R.T. Certification by the IAOMT?

  1. The holistic dentist must join the IAOMT as a General Member.
  2. The holistic dentists must enroll in the SMART certification program.
  3. The holistic dentist must complete unit 2 (Mercury 101/102) and Unit 3 (Safe Removal) of IAOMT’s accreditation course, which includes taking and passing unit tests. The coursework and the entire SMART certification process has additional coursework online. This does not require enrollment in accreditation, as accreditation takes upwards of a year.
  4. The holistic Dentist must complete post-course requirements for SMART which consist of learning about the science that supports SMART, the equipment that is part of SMART, and the resources from the IAOMT that enable dentists to implement SMART in their daily practice.
  5. The holistic dentist must apply for SMART Certification based upon completion of requirements.
  6. The holistic dentist must maintain SMART Certification by paying the annual SMART re-enrollment fee on July 1st, as well as learning about any updates to the program that have been developed based on new research.

Symptoms of Galvanization from Metals In the Mouth (including amalgam fillings) - Symptoms of Mercury Poisoning

Recognized by the ADA

It is well known that mercury (Hg) will store first in the kidneys, second in the liver, third in neurological (brain) tissue and fourth dispersed through the rest of the body. Symptoms related to mercury toxicity are vast; however, even the American Dental Association (ADA) admits to the following symptoms:

  • Tremor observed in the fine voluntary muscle movement (such as handwriting), eventually progressing to convulsions and seizures.
  • Depression, fatigue, increased irritability, moodiness and nervous excitability, especially when under stress.
  • Inability to concentrate; loss of memory.
  • Insomnia or drowsiness.
  • Nausea and diarrhea
  • Loss of appetite
  • Birth defects in offspring.
  • Nephritis or symptoms of kidney disease.
  • Swollen glands and tongue.
  • Ulceration of oral mucosa.
  • Dark Pigmentation of marginal and loosening of teeth.
  • Even Colgate, the toothpaste giant of America, admits some risk to amalgam fillings…


For additional reading on Thyroid and Endocrine disorders potentially impacted by mercury please reference: DAMS (Dental Amalgam Mercury Solutions) or IAOMT.org

Symptoms of EMF Distrubrances from Metals in the Mouth (including amalgam fillings)

Many dental patients have no idea that either they are sensitive to electric and magnetic fields (EMFs), or radiation or that the metal dental fillings, including mercury amalgam fillings and any other metals (such as metal crowns, metal posts in root canals, or metal titanium implants) could be functioning as an antenna in their mouth. The process of having electrical micro-current disturbances in the mouth from the different metal dental materials interacting is known as galvanization. For some patients with amalgam fillings, the metal also works as a “receiver” that intensifies the electro-current fields in their body when exposed to EMF frequencies. This includes cellphones, Bluetooth devices, Apple watches, smartwatches, Wi-Fi routers, computers, microwaves, cell-phone towers, and other appliances that send out a stream of invisible energy waves. Below are some symptoms that can be potentially experienced by patients with metal fillings and with metal implants in their mouth when exposed to high EMF. Several of our patients have described these symptoms and have even come into our office with their own EMF frequency meter, as they are THAT sensitive and are looking to have all their metals removed from their mouth, including safely removing their mercury fillings to help them recover.

  • Headaches
  • Migraines
  • Light Sensitivity
  • Muscle Weakness
  • Nausea
  • Disorientation
  • Brain Fog
  • Visual Disturbances
  • Tachycardia
  • Sleep disturbances, including insomnia
  • depression and depressive symptoms
  • tiredness and fatigue
  • dysesthesia (a painful, often itchy sensation)
  • lack of concentration
  • changes in memory
  • dizziness


This is an article referencing EMF and Dental Amalgam connection, dating back to 2015 from the Biomedical & Pharmacology Journal.

Politicians Supporting Amalgam Restrictions & Lobbying Against Amalgam Use in Dentistry

  • Senator Patty Murray of Washington write FDA
  • Senator Richard Lugar of Indiana
  • Congressman Dan Burton of Indiana
  • Congressman Jim Moran of Virginia
  • Congressman Adam Schiff of California
  • Senator Mike Enzi of Wyoming
  • Senator Mark Udall of Colorado


All mentioned above have written the FDA regarding restricting, curtailing or stopping amalgam us in density on behalf of constituents in the past.

How to pick the best holistic dentist and the most qualified for Safe Amalgam Removal?

Dr. May is both IAOMT accredited and S.M.A.R.T. certified!

SMART Certified

A SMART certified member has successfully completed a course on mercury and safe dental mercury amalgam removal, including two units consisting of scientific readings, online learning videos, and tests. The crux of this essential course on the IAOMT’s Safe Mercury Amalgam Removal Technique (SMART) involves learning about the rigorous safety measures and equipment for reducing exposures to mercury releases during the removal of amalgam fillings. A SMART certified member may or may not have achieved a higher level of certification such as Accreditation, Fellowship, or Mastership.

The Accredited member has successfully completed a ten-unit course on biological dentistry, including units on mercury, safe mercury amalgam removal, fluoride, biological periodontal therapy, hidden pathogens in jawbone and root canals, and more. This course involves an examination of over 50 scientific and medical research articles, participation in an e-learning component of the curriculum which includes ten videos, and demonstration of mastery on ten detailed unit tests. An Accredited Member is a member who has also completed the Fundamentals of Biological Dentistry Course and who has attended at least two IAOMT meetings, as well as passed an oral interview exam for safe amalgam removal. Note that the Accredited member may or may not be SMART certified and may or may not have achieved a higher level of certification such as Fellowship or Mastership. To view the accreditation course description by unit, click here. To learn more about becoming accredited, click here.

Fly in for Surgery
& Transformative Dentistry

Many of our patients fly in from all over the world. We have perfected the “fly-in patient” protocol, making it possible for anyone to receive the world-class treatment at Natural Dentistry. Fly-in alone or with loved ones. Our team will walk you through every step of the way to make sure you have a transformative experience and you return home healthier.

Dr. Yuriy May biological dentist

About Dr. Yuriy May

A LEADING BIOLOGICAL DENTIST USA

Widely sought after for his precision and leadership in biological oral surgery and zirconia implantology, Dr. Yuriy May is recognized as an accomplished leader in metal-free, biologically driven dentistry. With over 12 years of clinical experience, his work is defined by uncompromising standards, refined surgical execution, and outcomes that support both oral and systemic health.

Dr. May holds advanced certifications and training in zirconia implantology from programs ranging from IAOCI and Tufts University, is Board Certified as a Naturopathic Dentist by the ANMCB, and is a distinguished Ceramic Implant Ambassador for SDS—an honor reserved for clinicians shaping the future of ceramic implant science.

A respected educator and international lecturer, Dr. May has presented extraordinary ceramic implant cases to dentists worldwide, including the JCCI in Switzerland, and has served as an instructor in the Ceramic Implant Program at ACIMD. He lectures nationally, publishes complex metal-free surgical cases, and serves as a Board Member of the IAOCI (International Academy of Oral Ceramic Implantology). Dr. May has recently become an Associate Fellow of the AAID (American Academy of Implant Dentistry), one of the few focusing solely on zirconia dental implants, and has been and an Accredited S.M.A.R.T. Certified member of the IAOMT for many years. He is also a Certified Biological Dentist with the IABDM, reflecting his commitment to removing root canal infections and to mercury-safe, evidence-based biological protocols.

Dr. May’s reputation, results, and excellence in ceramic implant dentistry have made him a destination provider for patients and referring clinicians seeking the highest level of ceramic implant surgery and biological dental care.

DMD, IBDM, AIAOMT, CIABDM

Associate Fellow, American Academy of Implant Dentistry
ANMCB Board Certified Naturopathic Dentist

Medical / Dental Health Disclaimer Notice:

This website provides general educational information only and is not medical or dental advice, diagnosis, or treatment. No dentist-patient/doctor-patient relationship is created by using this website, submitting forms, or sending messages. In an emergency, call 911 or go to the nearest emergency room.

Do not rely on this website for health or dental decisions; always consult a licensed clinician for individualized care. To the fullest extent permitted by law, we make no representations, warranties, or guarantees (express or implied) regarding the accuracy, completeness, timeliness, reliability, suitability, or usefulness of any Site Content. Content may be summarized, simplified, or presented for educational discussion; important context may be omitted. Any reliance on Site Content is at your own risk.

The site includes testimonials, reviews, patient stories, case examples, and before-and-after photos/videos that reflect individual experiences and circumstances and are not a promise, guarantee, or prediction of individual results.

IMPORTANT—BINDING TERMS. By accessing, browsing, reading, watching, downloading, submitting forms, or otherwise using this website and any related pages, widgets, chat tools, email/SMS links, newsletters, blogs, articles, videos, downloadable resources, or social media embeds (collectively, the “Site”), you agree to these Website Terms of Use (“Terms & Conditions”), the Medical/Dental Disclaimer (“Disclaimer Terms"), and Privacy Policy.

Full Disclaimer Here

Dental & Medical HealthCare Disclaimer & Terms of Use 2026

Last Updated: [January 2026]
Practice Name: [Natural Dentistry] (“Practice,” “we,” “us,” “our,” “Dr. May”)
This Healthcare Website Disclaimer + Terms of Use (“Terms”) governs your access to and use of: 

(i) this website

(ii) any pages, blogs, articles, videos, audio, podcasts, photo galleries, case studies, white papers, social media embeds, reviews, testimonials, downloads, forms, chat tools, widgets, online ads, information requests, appointment request tools, and 

(iii) any related communications or content we publish or link to (collectively, the “Site”).

Acceptance of Terms

By accessing, browsing, reading, watching, listening to, downloading from, submitting information to, or otherwise using the Site, you agree to be bound by these Terms and by our Privacy Policy (together, the “Agreement”). If you do not agree, do not use the Site.

Important: Use of the Site is conditioned on your agreement that (a) the Site is informational/educational only, (b) you will not rely on it for medical/dental decisions, and (c) no provider–patient relationship is created by your Site use 

1) General Information & Educational content only — not care

All content on the Site is provided for general informational and educational purposes only. Nothing on the Site constitutes medical or dental advice, diagnosis, treatment, clinical instruction, a standard of care, or a substitute for an in-person evaluation by a licensed healthcare professional.

You must not use the Site to self-diagnose, self-treat, or determine whether you should start/stop/avoid any treatment, medication, supplement, procedure, or device.

2) Accuracy; Errors, Omissions, and Inaccuracies

This page is educational and may contain errors, omissions, or outdated information. Science and clinical standards evolve and may be debated. We make no warranties about accuracy or completeness and have no duty to update. Do not rely on this page for health decisions—seek individualized advice from a licensed clinician. 

We strive to present information on the Site that we believe is accurate and helpful. However, the Site may contain errors, omissions, inaccuracies, or outdated information, including without limitation typographical errors, transcription errors, formatting issues, broken links, incomplete statements, incorrect citations, or content that is no longer current due to changes in science, clinical standards, regulations, technology, or professional understanding.

2.1 No representation or warranty. To the fullest extent permitted by law, we make no representations, warranties, or guarantees (express or implied) regarding the accuracy, completeness, timeliness, reliability, suitability, or usefulness of any Site Content. Content may be summarized, simplified, or presented for educational discussion; important context may be omitted. Any reliance on Site Content is at your own risk.

2.2 No duty to update or correct. We may modify, update, correct, or remove Content at any time, with or without notice. We have no obligation to update or correct Content, to continue any Content, or to notify you of changes.

2.3 Citations, References, and Summaries. The Site may include citations, links, quotations, abstracts, summaries, or interpretations of research. Citations and links are provided for convenience and may become unavailable or change. Summaries can be incomplete or inaccurate, and studies have limitations. You are responsible for reviewing original sources and consulting qualified professionals before making any decisions.

2.4 User Responsibility; Verification Required. You are solely responsible for verifying any information you obtain from the Site with a licensed clinician and for obtaining individualized evaluation and advice. The Site is not a substitute for professional judgment, diagnosis, or treatment planning.

3) No provider–patient relationship; no duty

No dentist–patient, doctor–patient, or other professional relationship is created by your use of the Site and any online media, including by reading content, submitting an inquiry, requesting an appointment, joining a mailing list, or communicating through any website feature. 

Your use of the Site does not create a doctor–patient, dentist–patient, or other professional relationship between you and the Practice or any of our clinicians, staff, contractors, authors, or contributors.

You agree that by using the Site creates no duty to you and does not establish any clinical obligation, follow-up obligation, monitoring obligation, or emergency response obligation.

You understand the Site does not create any duty to you and does not provide individualized care.

4) No Reliance; You Assume Responsibility; Always Seek Individualized Care

You agree that you will not rely on the Site for medical/dental decision-making. You assume all risk for any actions you take based on Site content, including reliance on general descriptions, examples, or discussions of approaches. 

You are solely responsible for verifying any information with a licensed clinician and for obtaining appropriate in-person evaluation and care. 

You should always seek the advice of a qualified licensed healthcare professional regarding any medical/dental condition, symptoms, diagnosis, medication, supplement, procedure, or treatment plan. Never disregard professional advice or delay seeking it because of something you read or view on the Site.

5) Do not delay care; emergencies

Do not use the Site to delay seeking professional care. If you think you may have an emergency, call 911 or go to the nearest emergency room immediately. 

6) No Telehealth Through the Site; Communications Are Not Clinical Care

We do not provide telehealth through the Site. Any messages sent via forms, email links, SMS/chat tools, or social direct messages are for administrative and informational purposes only (e.g., scheduling, general office policies). They are not clinical care and are not a substitute for an in-person professional evaluation. Do not submit time-sensitive or emergency information through the Site.

7) No Guarantees; Results May Vary

Healthcare outcomes vary. No statement on the Site is a guarantee, promise, or prediction of results, timelines, symptom improvement, longevity outcomes, or complication avoidance. 

Statements and topic explorations on the Site are not promises of results.  Past outcomes, testimonials, or before/after images (if any) do not guarantee future results. 

You understand and agree that your individual clinical presentation/profile, unique biology, medical conditions and history, oral conditions, overall health, compliance, and other variables may impact outcomes, and results may differ materially from any examples shown or discussed on the Site

8) Testimonials, Reviews, Case Examples, and Before/After Media 

If the Site includes testimonials, reviews, interviews, patient stories, case examples, or before-and-after photos/videos:

9) No Before/After Media guarantees, results or typicality.

Before-and-after images/videos are illustrative only and do not guarantee outcomes or typicality. 

Outcomes can vary due to biology, anatomy, medical/dental history, baseline conditions, compliance, healing, photography conditions, lighting, equipment, angle, time, and other variables. 

10. Alternative/Integrative Content; Scientific Uncertainty; Opinion vs Fact; 

The Site may discuss “alternative,” “integrative,” “functional,” “biological,” “holistic,” “biohacking,” “longevity/healthspan,” or other approaches and may address topics that are emerging, evolving, debated, or not universally accepted. Some content may discuss emerging, controversial, or non-mainstream theories or modalities. Such content is provided to describe perspectives and is not a representation that any approach is universally accepted, appropriate for you, or supported by conclusive evidence.

11) Scientific & Clinical Information is Evolving; Interpretation Differences

Medical, dental, and scientific information can be incomplete, evolving, and subject to interpretation and debate. Some Site Content may discuss emerging, controversial, or non-mainstream concepts. The presence of any discussion, citation, or reference does not mean the topic is settled science, universally accepted, or appropriate for you. Different clinicians may reasonably disagree on terminology, significance, diagnosis, causation, or best practices.

12. High-Risk Topic Modules

(These are drafted to preserve positioning while reducing categorical medical claims and reliance risk.)

12.1  Ceramic & Metal implants/biocompatibility discussions
Content discussing zirconia ceramic implants and their merits, or metal implants, titanium, sensitivities, allergies, corrosion, particles, biocompatibility, or “toxicity” is educational and may describe concerns raised by some clinicians/patients and interpretations of available evidence and published research. It is not a diagnosis, and it does not establish causation for any individual. Implant material and design selection depends on patient-specific factors (including bone volume/quality, occlusion, medical history, risk profile, and restorative plan) and must be determined through an in-person evaluation.

Individual evaluation and medical history determine whether any material is appropriate.

12.2 Root canal discussions
Content discussing root canal treatment may reflect differing perspectives and risk-benefit considerations. It does not state that root canals are universally harmful or that any particular outcome is inevitable. Decisions must be individualized based on clinical findings and patient-specific factors.

12.3 Mercury/amalgam discussions
Content discussing mercury exposure or amalgam fillings is educational. It does not state that every amalgam causes disease or that removal is appropriate for every person. Any decision to remove restorations should be individualized and performed with appropriate clinical safeguards.

12.4 Fluoride discussions
Content discussing fluoride may describe differing viewpoints, dosage/context considerations, and risk-benefit debates. It is not individualized guidance and should not be treated as universal instruction to use or avoid fluoride.

12.5 Ozone and adjunct therapies
Content discussing ozone or adjunct modalities is educational and may describe proposed mechanisms or uses in certain clinical contexts. It is not a guarantee of effectiveness and not a substitute for individualized diagnosis and treatment planning.

12.6 Biological dental surgery
Content about biological dental surgery (including debridement, PL removal, laser disinfection, bone grafting procedures, PRF/adjuncts, etc.) is not medical advice and does not guarantee outcomes. Surgical candidacy, risks, and benefits must be evaluated in person.

12.7 CSR / “cavitations” / FDOJ / jawbone infections terminology
The Site may reference terms used by different clinicians and communities (e.g., “CSR,” “cavitations,” “FDOJ,” “jawbone infection” terminology). Terminology and diagnostic frameworks vary across the broader community. This Content is educational and is not a diagnosis or a claim that any particular diagnosis applies to you. If you have concerns, you must obtain individualized evaluation, imaging as appropriate, and a clinical exam.

12.8 Energy Meridians The Site may reference “energy meridians,” energetic highways, energetic interference, EAV testing, or related integrative energetic concepts and frameworks. Such content is provided as an integrative conceptual framework and is not presented as a definitive medical diagnostic system. Meridians/energetic concepts do not replace clinical examination, imaging, lab work, or conventional diagnostics when clinically appropriate. You must not rely on these concepts to diagnose conditions or decide on treatment without an in-person evaluation.

12.9 Kinesiology/Applied Kinesiology / Muscle Testing (integrative assessment)
The Site may discuss kinesiology/applied kinesiology or muscle testing, it is described as an adjunctive approach to validate assumptions/diagnoses. Such content must not be interpreted as providing definitive diagnosis, prognosis, or treatment selection for any individual, and it is not a substitute for conventional diagnostic methods, where clinically appropriate, unless expressly supported by the patient’s individualized evaluation. Any use of kinesiology concepts—if used at all—occurs within an in-person clinical context and does not create guarantees about accuracy or outcomes.

13) Third-Party Links; No Endorsement

The Site may link to or embed third-party content. We do not control it and are not responsible for it. Links do not constitute endorsement. You understand and agree that third-party links, embeds, interviews, reposts, or references are not controlled by the Practice, do not necessarily reflect endorsement, and the Practice is not responsible for third-party content. 

14) Supplements, Products/Devices, Therapies and General Mentions

Any mention of products, supplements, devices, protocols, or services is general educational information and not an individualized recommendation and does not replace evaluation by a healthcare professional. Products, Supplements, and External Claims References to supplements and modalities/therapies or their function and purpose have not been evaluated by the FDA and are not FDA-approved to treat, cure, prevent, or help any conditions.

If the Site includes any product-related statements, you agree:

15) User-submitted information; not HIPAA-protected until you become a patient

Information you submit through the Site may not be secure. Do not submit highly sensitive medical/dental information through the Site. A website inquiry is not a substitute for a clinical relationship or secure patient portal. 

16) User Communications Are Not Clinical Care

If you contact us through forms, email, SMS, chat, or voicemail, you understand:

17) SMS & Email Communications Terms

If you provide contact information, you consent to receive:

If you provide a mobile number and opt in to texts:

Texts are not an emergency channel, not for emergencies and are not individualized medical advice. 

Consent not condition of care: Where required by law, promotional SMS consent is not a condition of receiving clinical care. (Administrative texts you request—e.g., appointment reminders—may require basic contact consent to function.)

18. Age Restrictions (18+; Guardian Requirements; Minor Submissions)

18+ rule for submissions: You must be 18 or older to submit personal information, request appointments, or request information through the Site.

If you are under 18, a parent/legal guardian must submit information on your behalf and represent they have authority. The Practice may refuse, delete, or request verification for minor-related submissions and may provide a path for removal requests through [CONTACT EMAIL].

19. User Submissions & Contact Forms (No sensitive info; No confidentiality)

Do not submit sensitive medical information, financial information, or emergencies through the Site. User Submissions are not confidential, and you grant the Practice the right to use submissions for administrative and operational purposes consistent with the Privacy Policy. 

If the Site permits you to submit content (forms, inquiries, reviews, uploads):

19. Disclaimer of Warranties (As-is / As-available)

To the fullest extent permitted by law, the Site is provided AS IS and AS AVAILABLE. We disclaim warranties of any kind, express or implied, including accuracy, completeness, timeliness, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted, error-free, secure operation.

20. Connecticut Consumer Protection / CUTPA

The Practice intends all information on the Site and all advertising content to be truthful and not misleading. Nothing in these Terms is intended to mislead consumers. We do not authorize anyone to interpret the Site as making false or misleading advertising claims. Connecticut prohibits unfair or deceptive acts or practices in trade or commerce (CUTPA) and prohibits misleading advertising practices by regulation. All clinical/health information has been properly expressed as opinion and qualified and supportable through citations and references.

You agree that decisions will be based on individualized consultation rather than generalized Site or Ads statements, and you will request clarification if anything appears to be a guarantee or promise. You agree to explicitly read all disclaimers associated with any specific site pages and media ads, and understand that all claims are appropriately qualified and supportable.

You understand that educational content is intended to be informative, and you will evaluate any decisions based on an individualized consultation rather than generalized statements. Once a patient, you agree to ask the Practice to clarify any claims during an in-person visit. 

21. Intellectual Property

All Content is owned by or licensed to the Practice and protected by applicable law. You may view Content for personal, noncommercial, non-publishing use only. No license is granted except as necessary for permitted use. No reproduction, no use of images and no use of content without permission and attribution to the Site (Natural Dentistry/Dr. May).

22. Indemnification

You agree to defend, indemnify, and hold harmless the Practice and related parties from claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your Site use, violations of these Terms, violations of law, or your submissions.

23. Governing Law; Venue (CT-centric; harmonized with arbitration)

These Terms are governed by Connecticut law, without regard to conflict-of-laws rules. For any court action permitted under Section 23 (e.g., small claims or injunctive relief), exclusive venue is state or federal courts located in Connecticut, and you consent to jurisdiction there.

24. Limitation of Liability (Max lawful; Site-only; explicit clinical carve-out)

To the fullest extent permitted by law, the Practice and related parties will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or loss of profits/data/goodwill arising from Site use.

If liability is found despite these Terms, total aggregate liability for claims arising from or relating to the Site will not exceed the greater of: (a) amounts paid to access the Site in the prior 12 months (if any) or (b) $100.

Clinical care carve-out: These limitations apply to Site Disputes and Site use, not to professional liability arising from in-office clinical care.

25) Binding Arbitration; Class Action Waiver (Site/Media Disputes Only)

PLEASE READ — AFFECTS YOUR RIGHTS. Except where prohibited by law, any dispute, claim, or controversy arising out of or relating to the Site or these Terms (“Site Dispute”) will be resolved by binding individual arbitration and not in court. You waive any right to a jury trial for Site Disputes unrelated to medical/bodily harm claims or professional liability. 

Scope limitation: This arbitration provision applies only to Site Disputes (Site/Content/media/advertising/lead-gen reliance disputes). 

It does not apply to:

If you opt out, this arbitration provision will not apply to you; the remainder of the Terms still apply.

If you opt out, the class action waiver still applies to the maximum extent permitted by law.

26. Severability; Savings Clause; Narrowing Construction

If any provision is held invalid or unenforceable, the remaining provisions remain in effect. The Terms will be interpreted to the maximum extent permitted by law. Nothing in these Terms waives rights that cannot be waived under Connecticut law or public policy.

27. Changes to Terms

We may update these Terms by posting a revised version. Continued use after posting constitutes acceptance. 

28. Contact

Legal notices / arbitration opt-out: legal@naturaldentistrycenter.com; 10 Birdseye Rd, Farmington CT 06032