Patient Testimonial Disclaimer
IMPORTANT: INDIVIDUAL EXPERIENCES — NOT TYPICAL — NO GUARANTEES. Testimonials, reviews, interviews, and patient stories reflect the individual and personal experiences and opinions of individual patients. They are provided for informational purposes only and are not medical/dental advice and do not establish that any outcome is typical or likely. Results vary and depend on patient-specific factors; no outcome is guaranteed or implied. Nothing in testimonials creates a provider–patient relationship or should be relied upon to decide whether any treatment is right for you. An in-person consultation is required for individualized information.

Testimonials & Dr. May Reviews



“After years of seeing traditional dentists who could never tell me what was wrong, I finally found real answers with Dr. May. I learned about biological dentistry and discovered that my pain was coming from infected root canals—something no other dentist had the technology or motive to confirm before.

Dr. May removed three root canals and replaced them with ceramic implants, and the entire process was far easier and more painless than I ever expected.

Beyond the incredible clinical care, the environment in this office is truly special. Everyone is so kind, supportive, and welcoming—you can genuinely tell they are like family there. For the first time in years, I feel heard, understood, and finally out of pain.

I’m beyond grateful and would highly recommend Dr. May to anyone searching for real answers and compassionate care. I highly recommend and hope that more doctors/healthcare providers follow in the footsteps of Dr. May.”

Ashley, New York



Dr. May is the best. Very caring and talented. He is highly motivated to be up on the very best he can do for his patients.
Although I had been seen by another holistic dentist, Dr. May puts a whole new spin on the concept/practice.
He’s sincerely concerned about helping you to feel and look your best. He goes the extra for you to make sure you’re happy and that all is well (and comfortable) with your oral health and how that relates to your general well being; and he knows a LOT!

In addition if you ask Dr. May something for which he has no answer, there’s no pride getting in the way of him admitting that and attempting to try to find the answer, if he suspects it might be worthwhile. In other words, he is growing, and you will benefit from his process, as he will continue to share what he learns with his patients. All this is said without any solicitation and I have absolutely no relationship with anyone in the office other than as a fairly (4 visits) new patient who has received great care.

You must be prepared (as I was) to spend more out of pocket than you might for some other dentists but you’re spending that for important things you cannot get in just any dental chair. In addition I hear that his office staff does their best to work with your insurance (if you have some) to get the best coverage they can for you. Perhaps I’ll have insurance in another year or so. I expect if/when that is the case, they’ll help me with that too. Enjoy!”

Rebecca, Connecticut



“I have traveled out of state [flew from Chicago to Connecticut] to see Dr. May for a root canal removal and ceramic implant.
Dr. May and his entire staff are true professionals and extremely attentive to every detail! I truly appreciate their holistic dentistry approach in addressing any concerns their patients have.

I felt at ease during all my appointments, and I couldn’t recommend Dr. May and his staff more!
I am very grateful for their help and care! God bless them!"
Travel Patient, Chicago



“After years of unsatisfactory dentistry, I was made aware of Dr May. I loved the fact that he approaches dentistry from a holistic side. I couldn’t tell you how much money and poor dentistry I’ve been through for 25 years. After having a root canal done a decade ago, it bothered me constantly and I would visit my old dentists multiple times a years with complaints about it. They always said the same thing. “We’ll keep an eye on it”. An eye on it lead to expensive Band-Aid dentistry. Back and forth, more money for subpar quality.
I had had enough. I finally took the leap of faith and went to see Dr May.

Dr May went through my whole mouth starting with safe removal of mercury fillings and from there, outstanding gum graphs, sinus lift, ceramic implants and extensive dentistry where needed.

I’m truly grateful and amazed by his talent and the final results. An extremely natural looking, confident smile I hadn’t had in years. I highly recommend him and his awesome staff. They have a customer for life now with me. I go out of my way to tell people about him and his staff and how satisfied I am with them. Thanks for everything!”

Male Patient, Greenwich, CT



“Dr. May and his team are truly exceptional. From the outset, it was evident that they excel in their craft. After researching extensively across major cities like NYC, Boston, and Rhode Island for a top-notch zirconia dental implant specialist, I found Dr. May's office to be unparalleled in their knowledge and expertise in metal-free implants. Their new patient team is incredible—from the first call, where the new patient team not only provided detailed before and after photos of zirconia implants but also thoroughly explained the range of ceramic implant options available, including all costs and pricing. They even asked where the implant would be placed, to mention costs of sinus lifts if it’s an upper tooth. The new patient staff member who spoke to me was so thorough—felt like a mini consult!
I was wowed before the appointment lol. Obviously the first call made completely at ease about proceeding. I'm grateful to have discovered Dr. May and his holistic practice.

Beyond zirconia implants, he is renowned for his biological dentistry, skillfully performing procedures like root canal removals and placing stunning front tooth implants. In fact, I'm already recommending a friend for a front tooth implant after her front bridge began failing.

Dr. May himself is such a humble human and an example of integrity. His approach to zirconia implants and oral surgery is one of a kind with PRF and ozone. His talent is evident not only in his extensive experience but also in the genuine care he shows each patient. The The entire staff exudes warmth, care, and kindness, from consultation to post-procedure follow-up. I adore Dr. May and the team.

My zirconia implant procedure was remarkably comfortable with minimal post-operative pain, a testament to his protocols and expertise. I didn’t even take an Advil—just arnica and saltwater rinses with a rinse he gave me.

Thank you, Dr. May and team, for your exceptional care and expertise. You have transformed my entire dentistry experience and have set very high expectations for future experiences. I doubt I’ll be seeing anyone else for my oral care in the future.

Anna, New York City



“If there was an option to give Dr. May's entire practice TEN STARS, I would! I was suffering from brain fog and depression. Upon my research I realized it had all started when I had mercury fillings done in 2019. I found Dr. May online from a google search and booked an appointment immediately. The office is state of the art and absolutely immaculate. The staff was so kind and explained everything thoroughly. Dr. May is a real joy and a treasure with his dentistry knowledge and wholistic approach. I will also add that the music he plays in the office is energetic and invigorating. I felt like I was on a European vacation! Julia, a TRUE earth angel, who manages the front desk booked me for a safe amalgam removal.

When I came back for my next appointment, I was so confident that I made the right choice. The process was painless, safe and swift. I also got some fantastic zeolite supplements from them to make sure there was no microscopic particles left in my body.

I noticed a difference almost immediately. Brain fog had lifted, and I started to have a much more positive disposition.

A year later now, I have gone from a size 4XL to a large. I am exercising regularly and eating clean and living a non toxic lifestyle. I owe a lot of that to Dr. May and his staff for helping me get my life back on track. Sometimes all you need is a kind and caring health practitioner and a supportive staff to inspire you to completely change your life around. All you need is an open mind, trust and faith. I encourage you to visit Dr. May's office. You will NOT be sorry. It was the best health decision I have made in my entire life. Their practice is light-years ahead of mainstream dentistry. Sending love and gratitude to Dr. May and his whole office!”

Missy, New York



“Dr. May had to do a tricky front extraction and replace it with a ceramic implant. My own dentist couldn’t believe my front tooth was an implant - it looked so good.

The entire process from the consultation, extractions, to implants and crowns was one of the best dental experiences I have had. ( not that any of us want a lot of dental experiences).

Dr. May and his team are amazing! He is knowledgeable and takes time to listen to your questions and answer them. Highly recommend!”

Andrea, New York



“Dr. May and his team are incredible! Natural Dentistry has helped me become more aware of the value of biological dentistry from a practical standpoint, while they also exhibit more excellence and heart than I have experienced anywhere else.
I have had lots of dental work in the past including implants, extractions, gum surgery, braces, palate expander, and jaw supports, all of which happened with multiple providers which has come with varied experiences.

Since becoming a patient of the practice two years ago, I have now had the pleasure of working with Natural Dentistry for extractions, implants, myofunctional therapy, frenectomy, cavitation, cleaning, as well as routine dental visits for myself and the rest of the family. With each visit, the work was done with care and amazing teamwork led by Dr. May, who is constantly seeking to grow in best practices, a gift that is evident in the excellence it cultivates amidst this incredible practice.

When complications presented, which were unforeseen, Dr. May and his team were very thorough, caring, and professional in addressing them. Everyone from the hygiene chair, surgical suite, front desk and behind-the-scenes professionals operate seamlessly to provide amazing service. Being a patient of Natural Dentistry has been an amazing experience! ( not that any of us want a lot of dental experiences).

Kristen

Biological Dentisty Changed Her Life - Recovery After RooT Canal Removal + Ceramic Implants

Removing tainted root canals may potentially help reverse disease and prevent future health issues. A root canal is viewed differently between conventional dentists and biological dentists. Whether patients choose to avoid a root canal, remove a root canal (an extraction with PRF and ozone) and replace it with a zirconia dental implant or to follow a more conventional method, such as re-root-canal (a repeat root canal) the goal is to educate patients and readers and help them make the healthiest decision for their health and wellbeing.

FuLL RECOVERY FROM LATE STAGE LYME: Cavitations & Infected Root CANALS

Patient Review for Dr. May: Natural Cosmetic Dentistry for a Public Persona

Dr. Yuriy May biological dentist

About Dr. Yuriy May

A LEADING BIOLOGICAL DENTIST USA

DMD, IBDM, AIAOMT, CIABDM

Associate Fellow, American Academy of Implant Dentistry
ANMCB Board Certified Naturopathic Dentist

Widely sought after for his precision and leadership in biological oral surgery and zirconia implantology, Dr. Yuriy May is recognized as an accomplished leader in metal-free, biologically driven dentistry. With over 14 years of clinical experience, his work is defined by uncompromising standards, refined surgical execution, and outcomes that support both oral and systemic health.

Dr. May holds advanced certifications and training in zirconia implantology from programs ranging from the American Academy of Implant Dentistry (AAID),  Tufts University, with extensive focus on ceramic implants and biological surgery and wound healing. Dr. May an Associate Fellow of the AAID, is Board Certified as a Naturopathic Dentist by the ANMCB, and is a distinguished Ceramic Implant Ambassador for SDS—an honor reserved for clinicians shaping the future of ceramic implant science.

A respected educator and international lecturer, Dr. May has presented extraordinary ceramic implant cases to dentists worldwide, including the JCCI in Switzerland, and has served as an instructor in the Ceramic Implant Program at ACIMD. He lectures nationally, publishes complex metal-free surgical cases, and serves as a Board Member of the IAOCI (International Academy of Oral Ceramic Implantology). Dr. May has recently become an Associate Fellow of the AAID (American Academy of Implant Dentistry), one of the few focusing solely on zirconia dental implants, and has been and an Accredited S.M.A.R.T. Certified member of the IAOMT for many years. He is also a Certified Biological Dentist with the IABDM, reflecting his commitment to removing root canal infections and to mercury-safe, evidence-based biological protocols.

Dr. May’s reputation, results, and excellence in ceramic implant dentistry have made him a destination provider for patients and referring clinicians seeking the highest level of ceramic implant surgery and biological dental care.

Medical / Dental Health Disclaimer Notice:

This website provides general educational information only and is not medical or dental advice, diagnosis, or treatment. No dentist-patient/doctor-patient relationship is created by using this website, submitting forms, or sending messages. In an emergency, call 911 or go to the nearest emergency room.

Do not rely on this website for health or dental decisions; always consult a licensed clinician for individualized care. To the fullest extent permitted by law, we make no representations, warranties, or guarantees (express or implied) regarding the accuracy, completeness, timeliness, reliability, suitability, or usefulness of any Site Content. Content may be summarized, simplified, or presented for educational discussion; important context may be omitted. Any reliance on Site Content is at your own risk.

The site includes testimonials, reviews, patient stories, case examples, and before-and-after photos/videos that reflect individual experiences and circumstances and are not a promise, guarantee, or prediction of individual results.

IMPORTANT—BINDING TERMS. By accessing, browsing, reading, watching, downloading, submitting forms, or otherwise using this website and any related pages, widgets, chat tools, email/SMS links, newsletters, blogs, articles, videos, downloadable resources, or social media embeds (collectively, the “Site”), you agree to these Website Terms of Use (“Terms & Conditions”), the Medical/Dental Disclaimer (“Disclaimer Terms"), and Privacy Policy.

Full Disclaimer Here

Dental & Medical HealthCare Disclaimer & Terms of Use 2026

Last Updated: [January 2026]
Practice Name: [Natural Dentistry] (“Practice,” “we,” “us,” “our,” “Dr. May”)
This Healthcare Website Disclaimer + Terms of Use (“Terms”) governs your access to and use of: 

(i) this website

(ii) any pages, blogs, articles, videos, audio, podcasts, photo galleries, case studies, white papers, social media embeds, reviews, testimonials, downloads, forms, chat tools, widgets, online ads, information requests, appointment request tools, and 

(iii) any related communications or content we publish or link to (collectively, the “Site”).

Acceptance of Terms

By accessing, browsing, reading, watching, listening to, downloading from, submitting information to, or otherwise using the Site, you agree to be bound by these Terms and by our Privacy Policy (together, the “Agreement”). If you do not agree, do not use the Site.

Important: Use of the Site is conditioned on your agreement that (a) the Site is informational/educational only, (b) you will not rely on it for medical/dental decisions, and (c) no provider–patient relationship is created by your Site use 

1) General Information & Educational content only — not care

All content on the Site is provided for general informational and educational purposes only. Nothing on the Site constitutes medical or dental advice, diagnosis, treatment, clinical instruction, a standard of care, or a substitute for an in-person evaluation by a licensed healthcare professional.

You must not use the Site to self-diagnose, self-treat, or determine whether you should start/stop/avoid any treatment, medication, supplement, procedure, or device.

2) Accuracy; Errors, Omissions, and Inaccuracies

This page is educational and may contain errors, omissions, or outdated information. Science and clinical standards evolve and may be debated. We make no warranties about accuracy or completeness and have no duty to update. Do not rely on this page for health decisions—seek individualized advice from a licensed clinician. 

We strive to present information on the Site that we believe is accurate and helpful. However, the Site may contain errors, omissions, inaccuracies, or outdated information, including without limitation typographical errors, transcription errors, formatting issues, broken links, incomplete statements, incorrect citations, or content that is no longer current due to changes in science, clinical standards, regulations, technology, or professional understanding.

2.1 No representation or warranty. To the fullest extent permitted by law, we make no representations, warranties, or guarantees (express or implied) regarding the accuracy, completeness, timeliness, reliability, suitability, or usefulness of any Site Content. Content may be summarized, simplified, or presented for educational discussion; important context may be omitted. Any reliance on Site Content is at your own risk.

2.2 No duty to update or correct. We may modify, update, correct, or remove Content at any time, with or without notice. We have no obligation to update or correct Content, to continue any Content, or to notify you of changes.

2.3 Citations, References, and Summaries. The Site may include citations, links, quotations, abstracts, summaries, or interpretations of research. Citations and links are provided for convenience and may become unavailable or change. Summaries can be incomplete or inaccurate, and studies have limitations. You are responsible for reviewing original sources and consulting qualified professionals before making any decisions.

2.4 User Responsibility; Verification Required. You are solely responsible for verifying any information you obtain from the Site with a licensed clinician and for obtaining individualized evaluation and advice. The Site is not a substitute for professional judgment, diagnosis, or treatment planning.

3) No provider–patient relationship; no duty

No dentist–patient, doctor–patient, or other professional relationship is created by your use of the Site and any online media, including by reading content, submitting an inquiry, requesting an appointment, joining a mailing list, or communicating through any website feature. 

Your use of the Site does not create a doctor–patient, dentist–patient, or other professional relationship between you and the Practice or any of our clinicians, staff, contractors, authors, or contributors.

You agree that by using the Site creates no duty to you and does not establish any clinical obligation, follow-up obligation, monitoring obligation, or emergency response obligation.

You understand the Site does not create any duty to you and does not provide individualized care.

4) No Reliance; You Assume Responsibility; Always Seek Individualized Care

You agree that you will not rely on the Site for medical/dental decision-making. You assume all risk for any actions you take based on Site content, including reliance on general descriptions, examples, or discussions of approaches. 

You are solely responsible for verifying any information with a licensed clinician and for obtaining appropriate in-person evaluation and care. 

You should always seek the advice of a qualified licensed healthcare professional regarding any medical/dental condition, symptoms, diagnosis, medication, supplement, procedure, or treatment plan. Never disregard professional advice or delay seeking it because of something you read or view on the Site.

5) Do not delay care; emergencies

Do not use the Site to delay seeking professional care. If you think you may have an emergency, call 911 or go to the nearest emergency room immediately. 

6) No Telehealth Through the Site; Communications Are Not Clinical Care

We do not provide telehealth through the Site. Any messages sent via forms, email links, SMS/chat tools, or social direct messages are for administrative and informational purposes only (e.g., scheduling, general office policies). They are not clinical care and are not a substitute for an in-person professional evaluation. Do not submit time-sensitive or emergency information through the Site.

7) No Guarantees; Results May Vary

Healthcare outcomes vary. No statement on the Site is a guarantee, promise, or prediction of results, timelines, symptom improvement, longevity outcomes, or complication avoidance. 

Statements and topic explorations on the Site are not promises of results.  Past outcomes, testimonials, or before/after images (if any) do not guarantee future results. 

You understand and agree that your individual clinical presentation/profile, unique biology, medical conditions and history, oral conditions, overall health, compliance, and other variables may impact outcomes, and results may differ materially from any examples shown or discussed on the Site

8) Testimonials, Reviews, Case Examples, and Before/After Media 

If the Site includes testimonials, reviews, interviews, patient stories, case examples, or before-and-after photos/videos:

9) No Before/After Media guarantees, results or typicality.

Before-and-after images/videos are illustrative only and do not guarantee outcomes or typicality. 

Outcomes can vary due to biology, anatomy, medical/dental history, baseline conditions, compliance, healing, photography conditions, lighting, equipment, angle, time, and other variables. 

10. Alternative/Integrative Content; Scientific Uncertainty; Opinion vs Fact; 

The Site may discuss “alternative,” “integrative,” “functional,” “biological,” “holistic,” “biohacking,” “longevity/healthspan,” or other approaches and may address topics that are emerging, evolving, debated, or not universally accepted. Some content may discuss emerging, controversial, or non-mainstream theories or modalities. Such content is provided to describe perspectives and is not a representation that any approach is universally accepted, appropriate for you, or supported by conclusive evidence.

11) Scientific & Clinical Information is Evolving; Interpretation Differences

Medical, dental, and scientific information can be incomplete, evolving, and subject to interpretation and debate. Some Site Content may discuss emerging, controversial, or non-mainstream concepts. The presence of any discussion, citation, or reference does not mean the topic is settled science, universally accepted, or appropriate for you. Different clinicians may reasonably disagree on terminology, significance, diagnosis, causation, or best practices.

12. High-Risk Topic Modules

(These are drafted to preserve positioning while reducing categorical medical claims and reliance risk.)

12.1  Ceramic & Metal implants/biocompatibility discussions
Content discussing zirconia ceramic implants and their merits, or metal implants, titanium, sensitivities, allergies, corrosion, particles, biocompatibility, or “toxicity” is educational and may describe concerns raised by some clinicians/patients and interpretations of available evidence and published research. It is not a diagnosis, and it does not establish causation for any individual. Implant material and design selection depends on patient-specific factors (including bone volume/quality, occlusion, medical history, risk profile, and restorative plan) and must be determined through an in-person evaluation.

Individual evaluation and medical history determine whether any material is appropriate.

12.2 Root canal discussions
Content discussing root canal treatment may reflect differing perspectives and risk-benefit considerations. It does not state that root canals are universally harmful or that any particular outcome is inevitable. Decisions must be individualized based on clinical findings and patient-specific factors.

12.3 Mercury/amalgam discussions
Content discussing mercury exposure or amalgam fillings is educational. It does not state that every amalgam causes disease or that removal is appropriate for every person. Any decision to remove restorations should be individualized and performed with appropriate clinical safeguards.

12.4 Fluoride discussions
Content discussing fluoride may describe differing viewpoints, dosage/context considerations, and risk-benefit debates. It is not individualized guidance and should not be treated as universal instruction to use or avoid fluoride.

12.5 Ozone and adjunct therapies
Content discussing ozone or adjunct modalities is educational and may describe proposed mechanisms or uses in certain clinical contexts. It is not a guarantee of effectiveness and not a substitute for individualized diagnosis and treatment planning.

12.6 Biological dental surgery
Content about biological dental surgery (including debridement, PL removal, laser disinfection, bone grafting procedures, PRF/adjuncts, etc.) is not medical advice and does not guarantee outcomes. Surgical candidacy, risks, and benefits must be evaluated in person.

12.7 CSR / “cavitations” / FDOJ / jawbone infections terminology
The Site may reference terms used by different clinicians and communities (e.g., “CSR,” “cavitations,” “FDOJ,” “jawbone infection” terminology). Terminology and diagnostic frameworks vary across the broader community. This Content is educational and is not a diagnosis or a claim that any particular diagnosis applies to you. If you have concerns, you must obtain individualized evaluation, imaging as appropriate, and a clinical exam.

12.8 Energy Meridians The Site may reference “energy meridians,” energetic highways, energetic interference, EAV testing, or related integrative energetic concepts and frameworks. Such content is provided as an integrative conceptual framework and is not presented as a definitive medical diagnostic system. Meridians/energetic concepts do not replace clinical examination, imaging, lab work, or conventional diagnostics when clinically appropriate. You must not rely on these concepts to diagnose conditions or decide on treatment without an in-person evaluation.

12.9 Kinesiology/Applied Kinesiology / Muscle Testing (integrative assessment)
The Site may discuss kinesiology/applied kinesiology or muscle testing, it is described as an adjunctive approach to validate assumptions/diagnoses. Such content must not be interpreted as providing definitive diagnosis, prognosis, or treatment selection for any individual, and it is not a substitute for conventional diagnostic methods, where clinically appropriate, unless expressly supported by the patient’s individualized evaluation. Any use of kinesiology concepts—if used at all—occurs within an in-person clinical context and does not create guarantees about accuracy or outcomes.

13) Third-Party Links; No Endorsement

The Site may link to or embed third-party content. We do not control it and are not responsible for it. Links do not constitute endorsement. You understand and agree that third-party links, embeds, interviews, reposts, or references are not controlled by the Practice, do not necessarily reflect endorsement, and the Practice is not responsible for third-party content. 

14) Supplements, Products/Devices, Therapies and General Mentions

Any mention of products, supplements, devices, protocols, or services is general educational information and not an individualized recommendation and does not replace evaluation by a healthcare professional. Products, Supplements, and External Claims References to supplements and modalities/therapies or their function and purpose have not been evaluated by the FDA and are not FDA-approved to treat, cure, prevent, or help any conditions.

If the Site includes any product-related statements, you agree:

15) User-submitted information; not HIPAA-protected until you become a patient

Information you submit through the Site may not be secure. Do not submit highly sensitive medical/dental information through the Site. A website inquiry is not a substitute for a clinical relationship or secure patient portal. 

16) User Communications Are Not Clinical Care

If you contact us through forms, email, SMS, chat, or voicemail, you understand:

17) SMS & Email Communications Terms

If you provide contact information, you consent to receive:

If you provide a mobile number and opt in to texts:

Texts are not an emergency channel, not for emergencies and are not individualized medical advice. 

Consent not condition of care: Where required by law, promotional SMS consent is not a condition of receiving clinical care. (Administrative texts you request—e.g., appointment reminders—may require basic contact consent to function.)

18. Age Restrictions (18+; Guardian Requirements; Minor Submissions)

18+ rule for submissions: You must be 18 or older to submit personal information, request appointments, or request information through the Site.

If you are under 18, a parent/legal guardian must submit information on your behalf and represent they have authority. The Practice may refuse, delete, or request verification for minor-related submissions and may provide a path for removal requests through [CONTACT EMAIL].

19. User Submissions & Contact Forms (No sensitive info; No confidentiality)

Do not submit sensitive medical information, financial information, or emergencies through the Site. User Submissions are not confidential, and you grant the Practice the right to use submissions for administrative and operational purposes consistent with the Privacy Policy. 

If the Site permits you to submit content (forms, inquiries, reviews, uploads):

19. Disclaimer of Warranties (As-is / As-available)

To the fullest extent permitted by law, the Site is provided AS IS and AS AVAILABLE. We disclaim warranties of any kind, express or implied, including accuracy, completeness, timeliness, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted, error-free, secure operation.

20. Connecticut Consumer Protection / CUTPA

The Practice intends all information on the Site and all advertising content to be truthful and not misleading. Nothing in these Terms is intended to mislead consumers. We do not authorize anyone to interpret the Site as making false or misleading advertising claims. Connecticut prohibits unfair or deceptive acts or practices in trade or commerce (CUTPA) and prohibits misleading advertising practices by regulation. All clinical/health information has been properly expressed as opinion and qualified and supportable through citations and references.

You agree that decisions will be based on individualized consultation rather than generalized Site or Ads statements, and you will request clarification if anything appears to be a guarantee or promise. You agree to explicitly read all disclaimers associated with any specific site pages and media ads, and understand that all claims are appropriately qualified and supportable.

You understand that educational content is intended to be informative, and you will evaluate any decisions based on an individualized consultation rather than generalized statements. Once a patient, you agree to ask the Practice to clarify any claims during an in-person visit. 

21. Intellectual Property

All Content is owned by or licensed to the Practice and protected by applicable law. You may view Content for personal, noncommercial, non-publishing use only. No license is granted except as necessary for permitted use. No reproduction, no use of images and no use of content without permission and attribution to the Site (Natural Dentistry/Dr. May).

22. Indemnification

You agree to defend, indemnify, and hold harmless the Practice and related parties from claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your Site use, violations of these Terms, violations of law, or your submissions.

23. Governing Law; Venue (CT-centric; harmonized with arbitration)

These Terms are governed by Connecticut law, without regard to conflict-of-laws rules. For any court action permitted under Section 23 (e.g., small claims or injunctive relief), exclusive venue is state or federal courts located in Connecticut, and you consent to jurisdiction there.

24. Limitation of Liability (Max lawful; Site-only; explicit clinical carve-out)

To the fullest extent permitted by law, the Practice and related parties will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or loss of profits/data/goodwill arising from Site use.

If liability is found despite these Terms, total aggregate liability for claims arising from or relating to the Site will not exceed the greater of: (a) amounts paid to access the Site in the prior 12 months (if any) or (b) $100.

Clinical care carve-out: These limitations apply to Site Disputes and Site use, not to professional liability arising from in-office clinical care.

25) Binding Arbitration; Class Action Waiver (Site/Media Disputes Only)

PLEASE READ — AFFECTS YOUR RIGHTS. Except where prohibited by law, any dispute, claim, or controversy arising out of or relating to the Site or these Terms (“Site Dispute”) will be resolved by binding individual arbitration and not in court. You waive any right to a jury trial for Site Disputes unrelated to medical/bodily harm claims or professional liability. 

Scope limitation: This arbitration provision applies only to Site Disputes (Site/Content/media/advertising/lead-gen reliance disputes). 

It does not apply to:

If you opt out, this arbitration provision will not apply to you; the remainder of the Terms still apply.

If you opt out, the class action waiver still applies to the maximum extent permitted by law.

26. Severability; Savings Clause; Narrowing Construction

If any provision is held invalid or unenforceable, the remaining provisions remain in effect. The Terms will be interpreted to the maximum extent permitted by law. Nothing in these Terms waives rights that cannot be waived under Connecticut law or public policy.

27. Changes to Terms

We may update these Terms by posting a revised version. Continued use after posting constitutes acceptance. 

28. Contact

Legal notices / arbitration opt-out: legal@naturaldentistrycenter.com; 10 Birdseye Rd, Farmington CT 06032